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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

~ cross-functional leader • proven million-dollar profit producer • expert in policy / procedure creation ~

 

results-driven, solutions-focused leader eager to contribute high-volume sales, marketing, account development,

team building, and client relations talents toward optimizing a progressive company s bottom-line results.

 

profile

 

         excel in identifying lucrative opportunities and defining targeted strategies for capturing new business accounts, developing existing clientele, and achieving solid leveraging in highly competitive markets.

         demonstrate proven ability to increase tour flow, vpg, and overall operational volume while maintaining cost awareness.

         contribute sharp analytical skills, excellent problem-solving abilities, strong interpersonal relations talents, and solid written / verbal communication proficiencies in support of diverse business operations.

         completed rigorous professional training at management university to include recruitment / hiring practices, team building, leadership, and management philosophy.

         knowledgeable in sale point, iris, and epiphany, as well as numerous additional industry-specific web-based programs.

 

professional synopsis

 

wyndham vacation ownership

(1998 c 2009)

 

northwest conversion manager trendwest resorts                                                                                                       2002 c 2009

 

key accomplishments

ø achieved #1 companywide ranking in tours, sales, and total volume, as well as attaining a 245% increase $316,000 to $2.9 million in conversion volume upon management promotion.

ø attained a 20% increase in revenue each year from 2003 s $2.9 million to 2008 s $33.5 million, along with spearheading an innovative marketing strategy to raise show rates of exit packages from 60% to 75%.

ø recognized consecutively as a premier club member from 2004 to 2008, as well as sales manager of the year in 2007 and manager of the year in 2006.

 

         led the formulation of strategic business decisions based on analysis of regular sales summaries, along with developing and implementing targeted marketing endeavors to attain maximum profitability for continued marketplace dominance.

         utilized strong prospecting, presentation, and negotiation skills to achieve high-volume location-specific revenue, as well as networking among sales management professionals to implement effective practices for conversion tours.

         formed strategic relationships with a broad-based clientele to ensure exceptional business retention by facilitating intelligent profit objectives and providing outstanding customer relations.

 

reservation agent / team leader worldmark the club                                                                                                1998 c 2002

 

key accomplishments

ø instrumental in the seamless integration of worldmark s booking access into rcis availability, along with demonstrating extensive industry- and company-specific knowledge that ensured current and future business success.

 

         supported vlos in searching / booking vacations for owners to include maximizing sales revenue by performing superior account management efforts instrumental toward building critical client relationships and professional networks.

         drove business growth by actively recruiting and supervising up to 12 top-performing vacation counselors, along with creating effective training / development programs in coordination with broad scope of corporate objectives.

         liaised between worldmark and club i / s departments to guarantee the proper utilization of telephone vectoring and bcms systems, as well as further optimize call centers and improve existing applications.

 

telemarketer trendwest resorts                                                                                                                                         1998 c 2002

 

key accomplishments

ø exceeded all set goals through dynamic screening, qualifying, and establishing of appointments for future clients.

 

         maximized organizational revenue by demonstrating proven prospecting, presentation, and communication abilities in the prompt handling of client requests and effective resolution of key business challenges, along with supporting the collection of non-owner and owner referral leads for a sea-tac sales office.

 

~ honorably discharged united states army ~

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