yyyyyy x. yyyyyy

 

as supervisor, for united airlines my duties include tracking the safety of 75,000 employees either directly or indirectly. a key role has been not only to define initial strategies for identifying, evaluating and mitigating risk, but continually monitoring, documenting and controlling program risks on a daily basis to ensure safety and integrity of operations.  

 

in this position, i continuously pursue the best way to handle risk management concerns which focus on my ability to assure that risk is identified, evaluated, documented, eliminated, or controlled within defined program risk parameters.

 

it is my responsibility to supervise and coordinate aircraft maintenance operational process and reduce risk all times. my goal is to ensure a safe working environment on a consistent basis. to provide the safest environment, i assess items such as personnel performance and adherence to established policies and procedures.

 

my expertise in risk management is a result of my experience working within unites airlines, in addition to the education obtained while attending grantham university. as a rule of the discipline, risk management usually has five primary steps to the process. the first step is to identify the problem. the second step is evaluating and documenting the risk. the third step is eliminating the risk. the fourth step is managing any failures. the fifth step is to follow up and determine the status of the risk.

in my professional experience an instance comes to mind where i was responsible for implementing risk management expertise when several employees were getting injured on the job due to fan cowls that were being left open and aircraft maintenance technicians (amts) would injure their heads while working on aircraft engines.

 

after identifying this problem, i was able to identify and evaluate the risk. as a result, i documented methods for employees to avoid being hurt while working on engines. the procedures i described for amts included mandatory use of hard hats while repairing engines and when opening or closing of cowls.

 

after implementation of the risk management procedures, i followed up with the procedures to see if they were successful. as a result, the station experienced a significant reduction in employee down time and injuries with a recognizable increase in productivity and assurance of a safe environment for employees. subsequently, we have made some minor adjustments to the established procedures; nonetheless the system has proven to be a success for the organization and employees alike. the system remains in effect currently.

 

 

2. evaluation - the ability to determine if a process or component is doing what it was designed to do and is producing the intended results.

 

select the response that best describes your acquisition of the above ksa as it relates to the position for which you are applying.

 

i have acquired this knowledge, skill, or ability through completion of a bachelor's degree (but less than a master's degree) from an accredited college or university and have applied it successfully in a job setting for 3 or more years.

 

in this text area, please provide a brief explanation of your evaluation - the ability to determine if a process or component is doing what it was designed to do and is producing the intended results. include the name, title, organization name, and phone number of at least one reference that can be contacted for further verification of your level of capability. (max 4000 chars)

 

my career in aviation spans 20 years. during this time, i have learned how to evaluate a process to make sure that it results in the  intended goal. in most instances, i begin with what are the intended goals of a process and i build the steps necessary to reach that goal. i test each step along the way with relation to what is really happening. additionally, i adhere to the criteria for what constitutes a pass or fail according to the parameters set up by the manufacturer for their product.

 

as supervisor for united airlines, it is my goal to consistently evaluate safety processes or components and evaluate if the processes are producing the result they were designed to achieve.

 

for example, an aircraft was damaged by ramp personnel. it was my duty to evaluate the maintenance manual and structural repair manual and evaluated the manual contents in relation to the required repairs. i collaborated with the engineering department and determined whether repairs were correctly made. next, i contacted the parts department to assist with parts that we did not have in stock after looking up necessary parts in the ipc. i then had to contact line maintenance control to obtain assistance with receiving needed parts and logistics control for help on delivering parts in the required timeframe. knowing how to use the tools and information at hand speeded up the process and improved proficiency among employees.

 

jim anderson, faa asi inspector-hillsboro, or,xxx-xxx-xxxx
glenn daniels, operating manager-united airlines, (310) 342-8447

 

 

4. information management - identifies a need for and knows where or how to gather information; organizes and maintains information using information management systems.

 

select the response that best describes your acquisition of the above ksa as it relates to the position for which you are applying.

 

i have acquired this knowledge, skill, or ability through completion of a bachelor's degree (but less than a master's degree) from an accredited college or university and have applied it successfully in a job setting for 3 or more years.

 

in this text area, please provide a brief explanation of your information management - identifies a need for and knows where or how to gather information; organizes and maintains information using information management systems. include the name, title, organization name, and phone number of at least one reference that can be contacted for further verification of your level of capability. (max 4000 chars)

 

as a supervisor for united airlines, it my duty to consistently identify a need for and know where or how to gather information; organize and maintains information using information management systems. often it my responsibility to find the necessary information relevant to the repair of aircrafts or supporting employees in finding the necessary family medical leave act to fill out. information is a very important tool that helps in my duties. whether i am obtaining the information from the maintenance manual, ipc, mel, cdl, or other documents, knowing where to find the information and how to use it is the most critical component of my job.

for example, during my career i have completed several training courses offering information on a variety of topic i am exposed to during my career in aviation. the courses i have completed include:

 

b777 general familiarization, 11/04/95
b777 system intro, 07/21/95
b777 com/nav autopilot, 12/05/95
b777 cat iii, 12/05/95
b747-422 general familiarization, 04/03/93
b747-422 system intro, 05/07/93
b747-422 future air nav, 03/14/01
b747-100 system intro, 05/11/90
b747-100 cat i, 11/08/91
b767 system intro & etops, 08/09/91
b767 com/nav autopilot, 02/28/92
b767 cat iii, 06/28/02
b757 system intro & etops, 03/05/93
b757 com/nav autopilot, 06/21/02
b757 cat iii, 06/28/02
b737 system intro, 01/26/90
b737-322 system intro, 07/13/90
b737 com/nav autopilot, 05/10/91
b737-322 cat iii, 06/28/91
b727 system intro, 10/26/90
a319/a320 general familiarization, 04/23/96
a319/a320 com/nav autopilot, 05/19/00
a319/a320 static run, 05/23/96
dc10 system intro, 04/03/98
ins systems, 09/14/90
avionics fundamentals, 04/20/90
r&e skills, 06/23/00
human factors, 05/07/97

 

there are a variety of associated manuals and handbooks that i study and make quick reference to ensure my conformity to established rules and regulations. additionally, as a supervisor it is a must that i have the requisite knowledge to offer to employees when they come to me for advise or in need of resolution for immediate problems or concerns.

jim anderson, faa asi inspector-hillsboro, or,xxx-xxx-xxxx
glenn daniels operating manager-united airlines, (310) 342-8447

 

 

5. communications - the ability to communicate in english in a clear, concise manner that is appropriate for the target audience.

 

select the response that best describes your acquisition of the above ksa as it relates to the position for which you are applying.

 

i have acquired this knowledge, skill, or ability through completion of a bachelor's degree (but less than a master's degree) from an accredited college or university and have applied it successfully in a job setting for 3 or more years.

 

in this text area, please provide a brief explanation of your communications - the ability to communicate in english in a clear, concise manner that is appropriate for the target audience. include the name, title, organization name, and phone number of at least one reference that can be contacted for further verification of your level of capability. (max 4000 chars)

 

i offer dynamic communication skills and effectively apply these skills toward interfacing with everyone from faa representatives, senior management, staff and peers. i am in direct contact with staff daily, handling a variety of safety procedure coordination, applying my strong communication skills toward ensuring achievement of specifications and generating high levels of productivity. 

 

i have learned about communications as a result of professional experience in the marine corps, united airlines, and my studies at grantham university. communications is one of the most important aspects of any job, whether it involves being able to speak with an amt about an issue on aircraft or speaking with the vice president of maintenance about planning. i am able to adapt my communication skills to the needs and work required. the communications should be clear and understandable to all involved. communications is a two way process where there is an exchange of thoughts, or ideas between two or more people working toward the same goal.

 

i make sure that the way i communicate, in writing or verbally, is in a professional, tactful manner. i ensure that the audience understands my points of interest and that there is no ambiguity in my communication style. i generate reports when necessary, and i assess each document for correct grammar and syntax which prevents misunderstanding among the intended recipients.

 

my professional success is a direct result of my ability to communicate with subordinates and superiors and always express respect and understanding in all instances.

 

 

jim anderson, faa asi inspector-hillsboro, or,xxx-xxx-xxxx
glenn daniels operating manager-united airlines, (310) 342-8447