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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Career Objective
Results-driven Manager eager to contribute expertise in Administrative/Office and Retail Operations toward actively supporting a progressive organization in optimizing bottom-line performance
Qualifications Profile
Proficiently drive multiple facets of business and administrative/office operations ranging from human resources, sales, customer service, credit, and bookkeeping to procurement, inventory control and management reporting
Successfully hire, train and direct top-performing teams committed to superior customer service; motivate and lead teams to optimize productivity and efficiency of operations
Consistently deliver world-class service in processing customer orders, responding to inquiries and troubleshooting/resolving escalated issues
Career Track
Room Store Furniture-Annandale VA 2009-Present
Office Manager; 2009-current
Sales Associate; 2009
Rapidly promoted within months of joining company to assume accountability for full-scope office/administrative operations
Effectively hire, train and supervise sales staff and manage general human resource functions
Proficiently process credit applications, from research/analysis through approval, ensuring applicant creditworthiness to contain financial risk
Compile and produce detailed daily business summary reports instrumental to supporting senior/executive management in evaluating performance and defining future business strategies
Cost-effectively control inventory and order merchandise based on analysis of sales trends and customer orders
Actively assist customers with inquiries, orders/purchases and product/service issues
Furniture To Go-Rockville, MD 2004-2009
Assistant Manager
Successfully hired, trained and directed sales and administrative/office staff, with strong focus on maximizing productivity while delivering quality customer services
Strategically ordered merchandise and managed inventory to maintain optimal stock levels and ensure competitive pricing
Directly interfaced with customers to address questions/concerns and facilitate orders
Academic Credentials
Business Major, Strayer University-Alexandria, VA; degree in progress
Undergrad Studies, Montgomery College-Rockville, MD; 2004-2006
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