Sales ~ Customer Service ~ Management

 

 

Ø  Performance-driven professional with expertise in defining and implementing strategies to facilitate sales growth; profitably manage multi-million dollars in annual sales revenue

Ø  Customer-focused and committed to delivering world-class servicing

Ø  Motivating leader highly experienced in training, coordinating and managing top-producing sales and customer service teams

Ø  Extensive training in administrative management, retail operations and human resources through major big box retailer s Supervisor University

 

 

Best Buy-Texarkana, TX                                                                                   2005-2009

Home Theater Supervisor

  Successfully steered broad-scope multi-million dollar department operations to consistently grow sales and maximize bottom-line profits

  Effectively trained, developed, coached, and led a high-performance team focused on attaining/exceeding established goals and surpassing customer expectations

  Strategically scheduled/coordinated staff to efficiently utilize resources and control labor costs while meeting customer and operational needs

  Proficiently managed merchandising and product inventory for optimal results

Shakes Frozen Custard-Texarkana, T                                                              2004-2005

Assistant Manager

  Directed store operations ranging from sales, customer service and staffing/training to inventory control and cash management

 

 

Business Administration Degree, Texarkana College; in progress
Certificate of Completion, Supervisor University/Best-Buy; 2007

 

Participant, Relay for Life, in association with Best Buy

Volunteer, Habitat for Humanity, in association with Best Buy