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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx (h) / ( xxx-xxx-xxxx  (c)

abc@xyz.com

 

career objective                              

proficient retail operations manager eager to apply dynamic administrative, team building and client relation skills toward supporting the employer in optimizing operational and financial performance

 

profile                                                

ø  offer twelve years of progressive administrative and managerial experience in fast-paced, high-volume retail businesses

ø  accurately balance and maintain general ledger accounts and compile and produce detailed financial statements instrumental to assessing company performance

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  develop and implement effective merchandising strategies; actively predict and purchase top-selling products; oversee incoming inventory/shipments for quality assurance

ø  possess solid analytical and problem-solving skills as well as excellent written and verbal communication skills

ø  bilingual in english and urdu

~ technical proficiencies ~

 

microsoft excel, word, access ~ turbo tax ~ quickbooks ~ mas 90 ~ payroll programs

 

professional experience                

metropolis, culver city, ca                                                                                            6/98 c present

administrative associate

         successfully manage all aspects of back office operations for this family-owned and operated retail clothing business

         accurately prepare billing, accounts payable, and payroll; maintain and reconcile general ledger

         serve as buyer for juniors and contemporary departments; responsible for merchandising functions; ensured continual stock and merchandise flow

         provide excellent customer service; efficiently respond to account inquiries

 

broadway, topanga mall, ca                                                                                         2/96 c 6/98

floor manager / sales

         actively oversaw and contributed to high volume sales at this leading clothing store

         responsible for maintaining merchandise and displays on sales floor

         proactively assisted customers and provided purchasing suggestions

 

education                                           

devry university, southern california                                                                             2002 c 2004

bachelor of science in accounting

 

california state university, northridge, ca                                                                      1996 c 1999

studies in fashion merchandising

 

pierce college, woodland hills, ca                                                                                1989 c 1995

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