career objective                              

master of human resources candidate eager to contribute strong background in driving personnel initiatives toward actively supporting the employer in building and leading top-performing teams

profile                                                

ø  offer numerous years of managerial and customer service experience, with expertise in human resources management including recruiting, hiring, training, scheduling, and supervising staff

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; develop operational plans in line with current business performance reports

ø  drive staff development initiatives and oversee the roll-out of new plans, implementation of learning materials, execution of performance evaluations and disciplinary actions as needed, and resolution of employee relations issues

ø  sharp business acumen and hands-on experience in safety / regulatory compliance, vendor relations, inventory management, financial administration, and business organization and procedure development

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues

ø  exceptional communication, presentation, negotiation, and relationship management skills; proactive team player equally effective in independent and collaborative environments 

ø  strong technical proficiencies including windows, mac, and linux operating systems; microsoft office (word, excel, powerpoint, outlook); and proprietary databases

 

~ key achievements ~

• gained valuable experience evaluating applicants, conducting interviews with prospective employees, participating in the performance review process, preparing and maintaining job documentations, and training and mentoring personnel as a human resources assistant and associate coordinator with home depot
• successfully owned and managed professional cleaning company; directed all aspects of operations including hiring, training, scheduling, and leading 25-member team
• played integral role in creating and opening a lighting showroom for bob ruffa electric; performed organizational and managerial duties to achieve a smooth launch
• established standard operating procedures for busy warehouse; created daily safety checklist, managed supplier relations, oversaw inventory management and logistics, and ensured compliance with all safety regulations
• solid record of outstanding levels of customer satisfaction in all positions; demonstrated ability to identify and address client-specific needs

education                                           

chapman university, orange, ca          

master of science in human resources                                                                   anticipated graduation march 2010

bachelor of arts in organizational leadership                                                                                     2006

 

~ professional affiliations ~

society of human recourses management (shrm) ~ american society of training and development (astd)

professional experience                

the home depot, baldwin park, ca                                                                                                       2002 c present

sales associate / human resources assistant / associate coordinator                                                2000 c 2001

 

california institute of technology, pasadena, ca                                                                                                2001 c 2002      

night auditor, athenaeum

                                                                                                                         

bob ruffa electric, porterville, ca                                                                                                         1995 c 1999

warehouse manager

 

team cleaning, porterville, ca                                                                                                               1992 c 1995

owner / operator

 

~ volunteer activity ~

habitat for humanity ~ kaboom!

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity as a insert specific job title and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, i m currently completing my master s degree in human resources from chapman university.  my professional qualifications include solid experience in employee relations, staff training and development, organizational leadership, and company safety, as well as customer service and operational management.  i excel at developing and enforcing company-specific policies, procedures, and programs that are in line with corporate objectives, and am adept at working with leadership teams to implement strategic initiatives that improve business performance. 

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to insert company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

 

professional references               

chad janes                                                                                                                                          (909) 855-6593

assistant manager c the home depot

 

rod yoo                                                                                                                                              (626) 664-7662

former supervisor c the home depot

 

michelle applegate                                                                                                                               (417) 631-2797

inventory management c the home depot