yyyyyy x. yyyyyy               92-7049 elele street #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                                                            abc@xyz.com

objective

productive, quality-oriented customer service professional eager to contribute exceptional customer support, public relations, time management and administrative skills toward the role of flight attendant for hawaiian airlines.

career profile

ø  over 15 years of customer service, administration, real estate and entertainment sector experience.

ø  in current assignment, focus on a/p, a/r and human resources functions, including personnel hiring and training.

ø  outstanding ability to interact with multiple individuals in varied settings, developing positive customer relations; excellent people skills.

ø  well-organized, self-motivated multi-tasker, able to adjust quickly to change.

ø  skilled in policy/procedures and process improvement.

ø  comprehensive grasp of business management,

professional experience

tristar hawaii corporation, kapolei, hi                                                                                         2002 - present

administration

      recruit, manage and train staff of over 25 personnel.

      process accounts payable and accounts receivable.

      answer phones, file documentation and manage human resources.

      resolve problems and utilize customer service capabilities in dealing with clientele issues.

 

coldwell banker pacific properties, aiea, hi                                                                                    2007 c 2008

agent

      showed properties and provided customer service.

      wrote purchase contracts and agreements for real estate transactions.

 

tokyo disney, tokyo, japan                                                                                                           2001 - 2002

greeter/polynesian dancer

      provided customer service and greeted guests as they arrived.

      performed variety of polynesian dances.

 

tihati production, honolulu, hi                                                                                                         1998 - 2001

polynesian dancer/greeter/secretary

      answered phones, provided customer service and filed paperwork.

      memorized and performed many polynesian dances.

      on short notice, flew to other islands for performances.

 

magic of polynesia, honolulu, hi                                                                                                    1997 c 1998

polynesian dancer/greeter

 

additional background

member, te vai ura nui tahitian dance group.  with group, travel throughout pacific rim, including japan, and tahiti, participating in dance competitions.  performing in a number of countries has facilitated development of strengths in interaction with and appreciation of people from different cultures and backgrounds.

 

education & certifications

john stapleton school of real estate, honolulu, hi, certificate, 2008

real estate license, state of hawaii, 2008

kaiser high school, honolulu, hi, graduate, 1998

yyyyyy x. yyyyyy               92-7049 elele street #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                                                            abc@xyz.com

 

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a flight attendant capacity for hawaiian airlines and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include strong and in-depth experience in customer interaction, operations, administration and sales.  to complement this background, i possess personnel management, including recruitment and training, problem resolution and multi-tasking/schedule flexibility capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to hawaiian airlines.

 

 

 

 

sincerely,

 

 

 

kaleinani kinimaka-guillory

 

 

 

 

 

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