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adam toy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
driven information technology professional eager to contribute dynamic technical knowledge, management, customer service, communications and customer relations skills in a challenging telecommunications position.
career profile
ø bachelor s degree in telecommunications.
ø successful information technology experience.
ø highly proficient in software and databases.
ø strong focus on exceptional customer service, quality and meeting organizational objectives.
ø effectively interact with diverse groups and professionals at all levels.
ø drive it functions to meet organizational objectives.
ø well-organized multi-tasker with strong detail orientation.
ø enthusiastic team player.
technology skills
java/javascript, html, c++, microsoft windows 3.1, 98, 2000, xp, vista, microsoft office, adobe series (photoshop, illustrator), microsoft office series hardware structure: gate logic, efficiency, hardware structure and assembly, computer network management.
telecommunications: network management, network infrastructure, cost analysis, rating analysis (television), basic media law.
professional experience
karen toy tax & accounting service, city, state 2008 - present
office manager/it specialist
establish, configure and maintain office computer network and workstations.
provide technical and helpdesk support for employees and customers.
perform office management duties including employee scheduling and client meetings.
manage data entry for customer tax information.
alarmax distributors, inc., city, state 2004 - 2008
office/shipping manager
utilized advanced it applications to achieve objectives.
processed all incoming/outgoing shipping orders and records.
ordered product from vendors to replenish company supplies.
ensured proper accounting of inventory database.
maintained professional relationships with product vendors.
education
pennsylvania state university, state college, pa
bachelor of arts, telecommunications, 2008
other experience
have served in engineering internship with pennsylvania department of transportation performing data entry and analysis, oversaw traffic flow and commuting issues. contracted accounting services and business-to-business operations for verizon gaining experience at leading presentations and meetings with clients.
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