Yyyyyy x. yyyyyy

 

<Date>

 

<<First Name>> <<Last Name>>

<<Title>>

<<Company>>

<<Street Address, Suite #>>

<<City, State Zip Code>>

 

Dear <<Courtesy>> <<Last Name>>,

 

It is with great confidence that I offer my years of upper-level Project Manager experience and strong ability in requirement analysis to your organization. As I pursue the <<Position Title>> within <<Company Name>>, I recognize that my credentials and experience would greatly assist in reaching future goals and objectives.

 

My resume demonstrates valid support for my confidence that I would be a valuable asset to your organization. My career history consists of vast experience in project and operations oversight. I consistently communicate the overall vision to my team so that everyone understands their role in achieving these goals, ensuring that the action plans are developed and steps are taken to ensure that goals are met in a timely manner. My expertise also includes preparing recommendations for improvements, implementing necessary quality controls, pursuing innovative methods of efficiency, and calculating alternative means to boost productivity.

 

During my career, I ve gained notable experience leading and training other employees in the appropriate procedures related to specific projects. My professional background also includes a proven expertise in human resources, expediting projects, interpreting complex rules and regulations, and effectively communicating with clients, other members of upper management and personnel, verbally and in writing.

 

Often times my responsibilities consist of coordinating projects of a complex, interrelated, and interdependent nature, where unknowns and numerous contingency factors are involved. With this experience, I formulate policies and procedures relevant to immediate concerns based on information of a conceptual nature from varied and complex sources. Additionally, I offer vast knowledge of the principles and techniques of management including organization, planning, staffing, training, and reporting to your organization.

 

 

My aptitude for evaluating complex problems and reviewing related information to develop viable solutions would be of great use to your organization. I welcome more discussion about how my skills can help in meeting the goals and objective of your organization. Until then, should you have any additional questions feel free to contact me at your convenience.

 

Sincerely,

 

 

 

 

 

Kay Hosick

Enclosure
Yyyyyy x. yyyyyy

 

Highly qualified Project Leader and Process Manager with 15 years experience creating and maintaining a positive flow of work by utilizing what resources and facilities are available. Organizes resources and employees to ensure effective production of goods and services. Plans by prioritizing customer, employee, and organizational requirements using deductive reasoning, conflict resolution, negotiation, problem sensitivity, client evaluation, and sound decision making. Maintains and monitors staff expectations and motivation to meet deadlines, identifies factors for the measurement of performance, and consistently considers efficiency versus effectiveness.

 

 

Master Certificate in Six Sigma, (Online) Villanova University, Present C 05/2010

Bachelor of Science in Computer Science, DeVry University, YEAR

 

Acxiom Downers, Grove, IL ~ 05/2003 C Present
Process Manager / Project Manager / Test Manager / Consultant

         Maintain a strong knowledge of test plans, test cases, test scripts, result verification parameters, environment setup, and security while driving the productivity of mixed teams of associates and contractors.

         Address all operations management concerns with a focus on strategic, tactical, and short-term operation goals such as delivery, product, professional services, global sales, and purchasing.

         Lend subject matter expertise to defining the Acxiom Delivery Methodology providing custom built data warehouse solutions to 1700 global associates.

         Enhance the professional development of staff by drafting effective and comprehensive training literature and delivering relevant workshops.

         Utilize valuable interpersonal and negotiation skills secure a beneficial agreement on installation services.

         Collaborate with internal and external IT professionals for configuration of hardware/software items.

         Responsible for facilitation of long-standing quality assurance practices.

         Complete site visits and render advice to clients on requirements, test plan approval, and acceptance testing.

Significant Accomplishments

-         Provided excellent oversight and management of Compuware Application Reliability System (CARS) project focusing on quality control and testing operations.

-         Pioneered the development of an Enterprise Test Practice to successfully complete test plans, test cases and scripts, engage in defect management, and incorporate reporting and tools.

-         Deployed a multi-phase rollout plan including corporate wide training for offices in the US, United Kingdom, Poland, Australia, and China.

-         Successfully executed all functions of the Test Manager for automotive and financial services clients and maintained that success during a massive implementation of $60MM and $35MM respectively.

 

Drive Staff, Addison, IL ~ 11/2002 C 05/2003

Consultant for Acxiom Corporation

         Focused consulting efforts on assessment of implementation processes for financial services teams and suggested modifications that would provide a more thorough and efficient implementation process.

Significant Accomplishments

-         Drove overall quality up by 30% and decreased length of time to market and span of project by 20%.

 

 

Page 1 of 2

 

 

EDP Consulting Oak Brook, IL ~ 03/1999 C 11/2002
Validation Analyst - Abbott Laboratories

         Functioned within the requirements of the client s Software Quality Assurance Office (SQAO) focused on compliance with the FDA s established standards for project schedules, validation plans, change requests, and deliverables.

         Rendered subject matter expertise to colleagues on validation plans, project schedules, and deliverables.

Significant Accomplishments

-         Directed the success of 3 multi-functional teams of 30 consultants, contractors, and associates.

Quality Analyst - Ameritech/SBC

         Established processes and procedures used by a project team responsible for modifying the internal customer and billing databases for a large telecommunications company that delivers high speed internet connectivity to its clients.

         Performed human resource management functions such as interviewing and hiring teams to complete project requirements within time and budget constraints.

Significant Accomplishments

-         Independently mentored a 10-member team of associates and interns to execute validation procedures for each project.

 

Project Lead - RR Donnelley

         Carried out functions of a responsible Project Leader on a Y2K remediation project for a publishing house.

Significant Accomplishments

-         Produced results according to the established parameters of a project aimed at standardizing laptops and software usage for sales offices throughout the United States, Mexico and Canada.

-         Headed up five 3-member teams engaged in the precise conversion of data to newly purchased laptops necessary to the professional success of sales representatives.

 

Systems Analyst C Allscripts

         Indicated the essential components, procedures, and requirements that led to greater efficiency of a prescription dispensing system application.

Significant Accomplishments

-         Collaborated with 10 clients on the appropriate configuration of software/hardware items resolving any concerns with functionality through immediate problem identification.

 

Sears Corporation Hoffman Estates, IL ~ 06/1998 C 03/1999
Production / Systems Analyst

         Handled the massive project of converting credit processing and billing duties to a 3-rd party vendor on behalf of a global retail conglomerate and delineated necessary functions, protocol, and activities within the business continuity plan.

Significant Accomplishments

-         Incorporated management acumen to remain accessible and oversee 25 vendor associates.

 

***Additional experience as Team Lead for First Card / Bank One Elgin, IL***

 

 

• Junior Achievement - U 46 Schools
• Junior Achievement - Downers Grove
• Illiteracy Advocates of Northern Illinois

Yyyyyy x. yyyyyy

 

<Date>

 

<<First Name>> <<Last Name>>

<<Title>>

<<Company>>

<<Street Address, Suite #>>

<<City, State Zip Code>>

 

Dear <<Courtesy>> <<Last Name>>,

 

 

Thank you for taking the time to meet with me on <<Date>>. I enjoyed our discussion about <<Organization>>, and how I might contribute to your immediate and long-term objectives. As I reflect on the required criteria for the position, I now believe more than before that I would be a very strong candidate.

 

With proven expertise in project management, operations, requirements analysis, and client relations, I find that I would be very pleased with joining your team. I am attaching another copy of my resume to remind you of my strong skills and undeniable ability to produce.

 

I look forward to your call concerning the position you are offering.

 

 

Sincerely,

 

 

 

 

 

Kay Hosick

Enclosure