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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

Administrative Specialist / Office Manager / Executive Support

Medical Claims ~ Billing & Fiscal Oversight ~ Efficiency Best Practices

Dynamic leader with years of demonstrated success as an office manager and administrative professional.  An effective operator, an organized practitioner, and most of all, a customer driven professional, capable of managing multiple projects and performing above company standards.  Especially astute at teaching others how to develop a customer-centric attitude as well as designing and implementing loyalty and retention programs to increase bottom line revenues.   

Qualifications Profile

 

Ø  Strong multi-tasking background with the ability to work independently on multiple projects simultaneously, including office practices and procedures, comprehensive billing and accounts systems, human resource management, medical billing and claims, business correspondence, recordkeeping systems, office machine operation, and telephone etiquette.

Ø  Effectively develop and execute productivity best practices within the office environment.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Utilize extensive knowledge of administrative practices and data organization.

Ø  Consistently focus on ensuring development of high-standard delivery methodologies. 

Ø  Proven ability to adapt strong technical skills to diverse organization needs.

Ø  Technology savvy with knowledge of multiple software platforms including Microsoft Office Suite and QuickBooks.

 

Functional Competencies

 

Ø  Skilled at developing and implementing efficiency best practices to increase productivity and reduce labor costs.

Ø  Use knowledge of various administrative functions and company protocols to support executive management.

Ø  Embrace corporate culture and actively promotes and leads company initiatives.

Ø  Skilled at communicating cross-functionally in order to ensure knowledge sharing is prevalent between departmental lines.

Ø  Resolve issues quickly through careful data analysis including technical and functional information.

Ø  Establish professional and trusting relationships with customers, staff, and management. 

Ø  Ensure relevant client documents are processed expeditiously to ensure excellent customer service is provided.

Ø  Perform administrative tasks with efficiency and great focus.

Ø  Frequently act as a liaison between customers and various organization departments to ensure smooth communication process.

Ø  Provide client and staff support including website utilization, database administration, creation of various technical resources, as well as comprehensive administrative functions.  

 

Professional Career Track

 

Office Manager, Donald B. Horowitz                                                                                      2007-Present

 

Office Manager, Schmid Psychiatric Medical Corp.                                                               2009-Present

 

Job Developer/Life Skills Facilitator, Turning Point Staffing Services                                  2008-2009

 

Coordinator/Special Projects, Women and Criminal Justice                                                  2007-2007

 

Accounts Payable Specialist, Ledgent Staffing                                                                        2005-2006

 

Accounts Manager/Office Manager, KCE                                                                                2003-2005

 

Fiscal Manager/Administrative Assistant, CCIP                                                                     2001-2003

 

Education

 

n B.S. C Psychology, Liberty University

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