dedicated management professional eager to contribute staff and operations leadership talents toward supporting a dynamic transportation company in optimizing bottom-line performance.

 

 

        possess 17+ years in the transportation and logistics industry with proficiency in profit and loss (p&l), sales, personnel development and management, budgeting, supplier/carrier relations, cost control, and facility maintenance.

        constantly assess all aspects of business operations to determine and optimize fiscal performance, sustainability, competitive positioning, profitability and revenue opportunities. 

        leverage strong team-building talents to hire, train, motivate, and manage highly-productive personnel.     

        methodical problem solver with a solid track record of executing innovative solutions to meet defined business goals and needs.   

        excel in fostering, nurturing and maintaining cohesive and collaborative relationships across the organization.

        considerable technical acumen with outstanding skills in microsoft excel and powerpoint.

 

 

usa truck, inc., van buren, ar, 2009 to 2011

regional sales manager

• spearhead efforts to secure new business including accounts exceeding $1m.
• travel extensively throughout assigned region to explore, reveal, and qualify potential opportunities.
• effectively manage customer relationships via salesforce software, and strategically expand business with existing accounts by uncovering customer needs and identifying growth opportunities.
• improved profit margins by replacing unsuccessful business with sustainable accounts and converting business from truckload to intermodal and brokerage services.

 

vhi transport inc., chester, va, 2005 to 2009

operations manager

• steered full-scope business operations encompassing sales, account management, pricing, profit maximization, and customer service and support.
• established commission structure with sales staff, devised action plans, and motivated personnel to attain or exceed targets.

 

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professional experience continued

 

dedicated division manager

• cultivated, nurtured and maintained cooperative carrier and shipper relationships through proficiency in contract negotiations and administration, and introducing automated bids.
• diligently monitored and tracked current business en route via carriers and reported progress to customers.
• improved overall productivity by instituting dedicated logistics department and playing an active role in providing technology training to other departments.
• collaboratively developed and launched private network module to be used as third-party tool.

 

bax global inc., richmond, va, 2000 to 2005

night operations manager

• directed and supervised evening operations for third-party distribution center comprised of 375 truck drivers, 75 dock workers and eight foremen.
• critically prepared budget goals based on frequent revenue fluctuations and monitored profit and loss through precise cost analysis.
• proactively created, implemented, and enhanced operational procedures and practices to expedite goal attainment, improve staff morale, strengthen safety compliance, and elevate customer satisfaction.

 

professional freight inc., richmond, va, 1994 to 2000

operations manager

• efficiently planned, coordinated and managed daily business operations for direct freight delivery service inclusive of p&l, staffing, employee performance evaluations, corporate and regulatory compliance, and facility maintenance.
• demonstrated exemplary organizational skills in managing 20 administrative employees and coordinating over 380 truck drivers.

 

 

bachelor of science in business, university of florida, gainesville, fl