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yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
profile of qualifications
client-focused management professional and dha candidate specializing in healthcare administration, medicare / medicaid policies and procedures, team building, budget analysis, and agency relations eager to maximize a progressive employer s success. top-performer with the ability to make decisions which reflect positively on agency productivity and client satisfaction. excellent communicator who can handle multiple deadline-driven assignments and coordinate cost-effective community health projects. ambitious self-starter who holds knowledge of current global trends in healthcare and maintains highest level of integrity when providing goods / services to clients.
key areas of expertise
healthcare administration medicaid / medicare policies employee recruitment human resources support fiscal management
client / agency relations icd-9 medical services coding contract negotiation training / development budget analysis
education
doctorate of healthcare administration (in progress) university of phoenix
master of education in kinesiology / health promotions auburn university
bachelor of science in speech pathology auburn university
career highlights
increased employee and contractor retention rates by 40% via improved overall business relations.
successfully submitted medicaid billing for services in excess of $100,000 per month.
expertly designed a comprehensive computerized alert system to notify staff of performance evaluation anniversary dates.
significantly increased prompt agency reimbursement for services provided and grew revenues / profits by 12%.
achieved only 1 evaluator visit before medicaid recertification by creating an enhanced backup evaluation system for charts / records review.
streamlined payroll processes by making solutions-focused recommendations for excel and quickbooks applications processes.
professional synopsis
executive recruiter, rj & makay, colorado springs, co 2008
drove business growth by recruiting candidates for financial advisor positions to include objectively reviewing / assessing resumes from an eligible pool and scheduling / conducting initial interviews for prospects to determine advancement to next hiring phase.
utilized strong communication skills to organize and draft a written qualitative analysis for recruitment management which highlighted candidate strengths and substantiating reasons for selection while concurrently meeting and / or exceeding firm goals.
played a vital role in recruiting top-performing employees by consulting with candidates throughout entire placement process.
operations management trainee / lac student, fedex freight east, conley, ga 2006 c 2007
applied dynamic leadership talents toward completing a competitive management trainee program to include strategically planning and delegating assignments for a 10-member dock team that maximized use of resources and met key goals.
assistant administrator / interim primary administrator (1 year), community nursing services, inc., atlanta, ga 1999 c 2005
strategically steered administrative operations for a private home healthcare / home health agency that provides services to medicaid and private pay clients to include attaining seamless communications by developing and cultivating valuable client / agency relationships.
demonstrated sharp analytical abilities toward performing all billing, payroll, budget analysis, tax prep, and account reconciliations.
recruited, hired, and managed a results-driven staff to include implementing training programs to guarantee consistency among healthcare operations and proficiently scheduling staff to achieve cost-effective labor.
ensured proper non-confrontational staff disciplinary measures were adhered to at all times to create a productive working environment for agency personnel, along with proactively supporting diverse hr efforts (i.e. contract negotiations) as necessary.
recent supplemental experience
import cargo agent, swissport cargo services, atlanta, ga 2007 c present
contribute solid multitasking proficiencies toward expertly managing freight level inventory and pallet movement positions to verify equal distribution of weight prior to placement on pending outgoing flights.
optimize organizational efforts by disassembling / sorting incoming air freight, recording exact delivered amount, reporting lost / damaged freight to appropriate personnel, and maintaining weekly warehouse inventory records.
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