Dedicated professional eager to launch a career in the hospitality/travel industry where excellent customer service skills and solid training will provide an immediate and positive impact to a dynamic company.

 

 

         Recognized and awarded on eight occasions by current employer for exceptional customer service.

         Obtained Travel Agent Proficiency (TAP) certificate while completing Travel & Tourism Specialist diploma program.

         Certified Travel Associate (CTA) credential in progress through The Travel Institute.

         Excellent computer software skills with proficiency in use of Sabre reservation system.

         Highly versatile and productive; able to quickly master new roles, responsibilities, and environments.

         Conscientious and resourceful with superior time management, problem solving, and prioritization skills; able to balance multiple tasks and demands simultaneously. 

         Detail-driven and personable team player; consistently exhibit self-reliance and strive to achieve perfection in all endeavors.

         Member of American Hotel and Motel Association and The Travel Institute.

                       

 

The Home Depot, Clifton, New Jersey, 2007 to Present

Sales Associate

• Apply sharp interpersonal and communication skills toward delivering matchless customer service.
• Assess customer needs and assist in locating and selecting merchandise.
• Exhibit a solid team player work ethic in collaborating with all departments to achieve store goals.

 

 

Associate of Arts in Multimedia Design, The Chubb Institute, New York, NY

 

Bachelor of Arts in History, Minor in Psychology,  Bloomfield College, Bloomfield, New Jersey

 

Professional Development:

 

Hotel/Restaurant Management Diploma (in progress) Penn Foster Career School, Scranton, Pennsylvania

 

Travel & Tourism Specialist Diploma, Penn Foster Career School, Scranton, Pennsylvania

Key Areas of Study:

         North American air travel (CRS codes, electronic rules, reservation terminology, flight schedules, flight services, fare calculation principles, discounted fares, ticketing)

         International travel (passports, visas, immunizations, customs, IDPs, money exchange rates, arrival/departure procedures, fare structures)

         Major tourist destinations; cruises; car rentals; rail services; corporate and group travel

         Hotel operations and accommodations (automated reservation process, tour/vacation packages, selling, and processing payments)

         Sabre software (airline reservations, ticketing, and car rental/hotel reservations)

 

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a <insert job title/position> capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I bring to you considerable training in the travel and hospitality industry, proven customer service experience, well-developed skills in using Sabre, and solid knowledge of both international and domestic travel operations. To complement these qualifications, I offer polished organizational, prioritization, sales, and problem solving skills which are essential as a <insert job title/position>.  

 

As a proactive contributor to your organization, you will find me to be an industrious professional committed to supporting you in achieving your objectives through superior performance, insight, dedication and initiative. I am confident that I could be a valuable asset to <insert name of organization>, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy