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Yyyyyy x. yyyyyy                      0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                           abc@xyz.com

 

Career Objective                                                                                            

Solutions-focused, quality-oriented Systems Engineer eager to contribute technical expertise as well as sharp team building and management skills toward actively supporting company operations

 

Profile                                                                                                              

Ø  Offer approximately 13 years progressive experience in the IT industry, with comprehensive background in Windows administration and support

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Exceptional ability to research and evaluate industry trends and products and use findings toward designing and executing innovative strategies.

Ø  Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

Ø  Proven ability to plan, direct and implement critical projects focused on innovative information technology and end-user solutions.

Ø  Expertise in developing and executing strategic policies, procedures, processes, and methodologies to optimize performance.

Ø  Dynamic skills in client interfacing, troubleshooting and vendor relations.

Ø  Proficiently steer projects from concept through delivery.

 

Professional Experience                                                                               

Merrill Lynch - New York, NY                                                                                          2006-Present

Sr. Windows Administrator

  Contribute solid technical expertise and dynamic analytical skills in installing, monitoring and supporting advanced functions of Windows operating systems and related applications.

  Drive all hardware/software system reviews, identify and address existing and potential issues and create proactive upgrades and enhancements for optimal results.

  Strategically define, develop and execute corporate-wide hardware and software standards instrumental to boosting productivity, efficiency and quality of daily operations, including installation, configuration and administration.

  Steer the maintenance and troubleshooting of web servers and various internal servers, including installing OS/IIS/Patches/Application updates on servers using Software Delivery and manual installs.

  Proficiently performed server builds manually as well as using a scripted unattended server build using Software delivery.

 

Sanofi-Aventis - Bridgewater, NJ                                                                                    2002-2006

Systems Administrator

  Effectively coordinated and facilitated the installation, configuration, management and maintenance of MS Windows NT/2000/2003 forest in a 3000+-server environment located throughout North America.

  Identified, managed and resolved problems through diagnostic troubleshooting, problem logging/tracking, follow-up and escalation.

  Applied industry expertise and problem-solving talents toward performing remote diagnostics, conducting health checks, and handling updates.

  Acquired valuable experience in FDA validated server installation, documentation and administration.

 

Kvaerner Process - Bridgewater, NJ                                                                               2000-2002

Systems Manager

  Maintained full accountability for executing antivirus updates, client updates and software distribution, as well as all documentation, Kixtart scripting, security, planning and buying of Compaq servers.

  Spearheaded diverse technical activities ranging from implementing and upgrading SMS 1.2 to 2.0 to installing and supporting Citrix servers, IIS 4.0 servers and SQL servers.

  Actively supported the Project Manager in managing 20 Technical Support staff members and relied upon as a valuable resource to the support staff.

 

 

 

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Elwood D. Smith, Jr.                                                                                                     page 2 of 2

 

 

Quest Diagnostic, Inc. - Teterboro, NJ                                                                            1999-2000

Sr. Systems Engineer

  Successfully completed multiple projects, including server re-deployment/capacity planning and the design and implementation of a single master domain consisting of a PDC and regional BDC s, WINS, DHCP and resource domains.

  Exhibited solid managerial abilities in performing lead work in the design, planning and implementation of migrating 2000+ users from Novell 3.12 to Windows NT 4.0 for local and remote sites located nationwide.

  Resourcefully provided capacity planning and day-to-day third level support for 500+ Windows NT 4.0 servers, demonstrating exceptional project management and organizational skills in achieving operational goals and timelines.

  Proactively recommended new server equipment purchases, installed and configured Compaq servers, and provided third level support to regional administrators.

 

Chase Manhattan Investment Services - New York, NJ                                                     1996-1999

Technical Officer

  Received multiple Service Stars and recognition awards for exceptional performance.

  Proficiently supported the migration of 300 trade floor users from Novell 3.12 to Windows NT 4.0, with full accountability for collaborating with Project Manager in assembling a Y2K planning team and performing tests on all server hardware/software, client configurations and desktop applications.

  Implemented a Single Domain Model consisting of a PDC and 3 BDCs and 2 WINS servers.

  Applied strong communication and technical skills toward providing third level support for regional administrators and 1000+ nationwide users.

 

Prior Experience

 

Hoffman LaRoche Pharmaceutical - Nutley, NJ                                                               1995-1996

Help Desk Specialist

 

Education, Professional Training & Certification                                  

  Bachelor of Science in Computer Science - Upsala College (East Orange, NJ)

  LAN/WAN and Cisco Routers (Configuration 2500 and 4000 series) Training - New Jersey Institute of Network Technology (East Orange, NJ), 2000

  MCP Windows 2003 (three exams left to complete MCSE) SMS 2.0

 

Technical Proficiencies                                                                                 

Computer Hardware:

  HP Compaq Proliant Servers, Dual/Quad DL385, DL380G-G4, DL560, DL580, ML530 and ML570, HP Intel Blade Servers, IBM LS20 Blade servers, Compaq 3200/5300 Array Controller, Compaq Cluster Servers CL680 and CL 1850, HP Compaq Remote Insight Board, Dell Power Edge 1650, 1750 and 2650 Dual/Quad Servers, Dell DRACs, HBA fiber cards, Netscalers Load Balancers, Cisco 2500 series Router, Hubs. Microsoft Cluster Servers Windows 2000 and 2003.

Computer Software & Computer Languages:

  Operating Systems: MS-DOS 5.0/6.x, Windows NT 4.0 Workstation, Server and Enterprise, Windows 2000 Server and Advance, Windows 2003 Server & Enterprise, Windows XP Professional and Windows Vista Ultimate.

  Protocols: SPX/IPX, NETBIOS, DLC, HTTP, DHCP, TCP/IP, LDAP and PPP

  Software: WSH, Legato 6.0, Microsoft Office 97/2000/XP, Outlook 97/98/2000/XP/2003, IIS 4.0, 5.0 and 6.0. KIXTART scripts, Sitewatch, Terminal Services, Citrix Metaframe , Software Delivery and Sitewatch, Tivoli/NetIQ monitoring tools.

 

 

 

 

 

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