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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com
career objective
driven professional seeking a challenging position where expertise in project management, operations supervision, and technical specialties will prove instrumental to company success.
profile
offer 10 years of solid and progressive managerial experience, including expertise within software development, project team supervision, and business analysis capacities.
adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
excel in building, developing, and leading top-performing, results-oriented cross-functional project teams.
dynamic communication, presentation, negotiation, and diplomatic management skills.
skillfully handled multi-million dollar projects throughout entire development life cycle to post-production.
proven expertise in business analysis operations, from assisting with prototype development and functional designs to usability testing.
capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic client services interaction both in person and via telephone.
successfully led team in defining functional project requirements and determining estimates for development costs of multi-platform initiatives; effectively apply pmbok practices for project design, execution, and closure.
achievements & awards
improved security authentication efficiency/performance, 2005 ▪ eliminated $1m yearly expense costs, 2007
increased network capacity/bandwidth x10, 2008 ▪ achieved 100% sonet, dcs, react surveillance
member, project management institute (pmi) ▪ recipient of vio/nscc/vmn operations excellence award, 2008
member, greater capital association of realtors ▪ nominated, verizon leaders in excellence award, 1999, 2001, 2002
verizon gold circle award for top performers, 2000▪ recipient, national network services dept. award, 2007
professional experience
program & project management verizon communications 2004-present
successfully manage mission critical project portfolio, including planning, implementation, control, and manager direction.
serve as liaison for network planning, implementation & operations teams; effectively multitask between personal projects and portfolio management
effectively lead program reviews to evaluate cost, quality and work schedule; establish portfolio change controls, reporting requirements, and critical milestones for wbs and network diagrams.
manage verizon s fios video deployment portfolio consisting of 8 large scale projects, 5 project managers, and 60 project team members.
lead multitasking efforts for initiatives introducing new fiber optic video hub offices, improving network performance, and leading asset transfer project of northeast states to fairpoint.
project management verizon communications 1999-2004
successfully developed management network for upstate new york; collaborated with engineering, technicians, and vendors, conducted on-site configuration, provisioned links for network element connectivity, and resolved circuitry issues.
efficiently served as project manager for rsa authentication platform upgrade, which resulted in improved security audit performance on authentication systems, standardized security access methods, and created ticketing system for centralized work flow management.
serving as project administrator, wrote successful proposals that championed initiatives on behalf of company.
managed broad scope of operational activities including workshop coordination, tactical planning, technical specification research, and employee development.
cost-effectively facilitated productive vendor relationships with sun, rsa, ibm and datatek to achieve competitive pricing and boost bottom-line profitability.
professional education & training
masters certificate in applied project management villanova university villanova, pa 2008
masters certificate in six sigma villanova university villanova, pa 2008
scheduled pmp certification november 4th, 2008
real estate brokers training & license manfred real estate learning center 2006
real estate salesperson training & license manfred real estate learning center 2004
master of business administration in technology management university of phoenix, phoenix, az 2004
bachelor of science in mechanical engineering suny at buffalo amherst, ny 1999
small business management & entrepreneurship university of wisconsin madison, wi 1998
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com
professional references
karen minton-davis
network operations manager
516.505.8857
diane levandowski
network operations manager
518.431.3701
sean cataldo
network operations manager
518.471.7640
mark julian
network operations manager
518.426.2514
personal references
timothy b. donnelly
verizon communications
data network planning
518.471.6028
alexis rivera-gonzalez
verizon communications
dna strategic implementation
972.615.1232
nargess latifi
lockheed martin
executive assistant
703.386.6954
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a (specific job title) capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include ten years experience as a program/project manager and process improvement manager. i have effectively applied my skills and knowledge of quality and productivity improvement (six sigma), small business management & entrepreneurship, program/project management, mechanical engineering, aerospace engineering, mathematics, and statistics toward a career with your company. to complement this background, i offer a technical analytical background with an mba in technology management and a bachelors degree in mechanical engineering.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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