career objective

results-driven administrative manager eager to contribute superior organizational, analytical, and customer service skills toward supporting the employer in optimizing financial and operational performance

profile

ø  numerous years of progressive office management experience with expertise in driving all aspects of day-to-day operations

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues

ø  produce detailed reports instrumental to supporting senior management in assessing performance; perform clerical functions, prepare error-free documentation, and manage sensitive information

ø  strong supervisory experience and demonstrated ability to effectively delegate tasks, coordinate workflow, and motivate personnel

ø  demonstrated ability to perform multiple responsibilities simultaneously and under heavy pressure; consistently meet deadlines while providing high quality service

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments

ø  maintain top secret security clearance

ø  sharp technical proficiencies including microsoft office (word, excel, powerpoint)

professional experience

united states navy                   

chief yeoman, afloat training group western pacific (atg westpac) yokosuka, japan (2006 c present)                  chief yeoman / administrative manager, atg westpac, yokosuka, japan (2002 c 2005)                
chief yeoman / administrative manager, commander in chief, us pacific command, camp smith, hi (1999 c 2002)

leading petty officer / ship s secretary, uss curtis wilbur, yokosuka, japan (1996 c 1999)

leading yeoman / admin manager, commander, naval surface force, us pacific fleet, san diego, ca (1994 c 1996)

• in recognition of outstanding performance, steadily progressed within us navy to attain chief administrative manager position entrusted with training, leading, and evaluating performance of 19 direct reports, as well as coordinating, managing, and providing support for more than 180 personnel
• selected to serve as administrative department head charged with planning, coordinating, and directing ongoing departmental training programs
• expertly process and oversee security clearances for more than 110 personnel and maintain critical control system responsible for safeguarding 150+ classified materials
• efficiently and accurately proofread and verify a high volume of correspondence and documentation
• apply depth of knowledge towards monitoring all administrative command operations and resolving complex operational issues
• granted numerous awards, including six navy achievement medals, the defense meritorious service medal, and the joint service achievement medal

education

excelsior college, albany, ny

bachelor of science in liberal studies, 2008
associate of arts in administrative management, 2006

~ professional development & certifications ~

certified levels i-v in homeland security, american board for certification
leader development program, center for naval leadership

additional training in: business communications, computer software applications, principles of supervision, records management, human relations, management information systems, and equal opportunity

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

following a successful career in the us navy, i will be retiring next year and am currently seeking a challenging career opportunity as an administrative manager.  i am submitting my resume for your review and thank you in advance for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include extensive experience serving as the office manager for administrative correspondence in the us navy.  i excel at managing a broad scope of duties in deadline-driven, heavy pressure environments, and am adept at strategically planning and coordinating workflow for optimal overage while containing labor costs.  my unique blend of organizational and interpersonal relations skills has consistently proven instrumental to my success at effectively overseeing everything from routine procedures to special projects.  to complement this background, i hold a bachelor s degree and am highly skilled at using microsoft applications.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy