xxx-xxx-xxxx 0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com

yyyyyy x. yyyyyy

yyyyyy x. yyyyyy

productive, quality-oriented professional eager to contribute exceptional operational management, client servicing and interpersonal relation skills toward optimizing operations of a progressive organization.

profile

ø  offer extensive experience in the restaurant/food services industry, with comprehensive background in wine, sales and management.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactively develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

ø  exceptional ability to research and evaluate wine industry trends and products and use findings toward designing and executing innovative strategies to boost company leveraging.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

professional experience

bin 239 - prescott, az                                                                                                         2005-present

bartender/wine stewart

                                                           

the rose restaurant - prescott, az                                                                                      2005-12/2007

bartender, server, day manager

                                                           

harolds cave creek corral - cave creek, az                                                             1993-2004

bartender

 

career highlights

 

  contribute solid wine knowledge and experience in supporting all aspects of daily operations of a wine bar and restaurant.

  apply advanced communication skills toward supporting a great wine program; promoted superior customer service and exceptional satisfaction by promptly resolving issues and preventing escalation.

  collaborate directly with wine bar owner to ensure optimal productivity, efficiency and quality; prepare an order sheet on a nightly basis and conduct comprehensive review and analysis of wines through tastings and research.

  maintain up-to-date on wine industry trends in order to design and execute effective sales strategies to boost performance.

  relied upon to handle closings and cash register duties, demonstrating exceptional detail orientation and multitasking abilities to achieve operational goals and timelines.

  steer wine and cigar purchasing, with strong focus on high quality while containing costs.

  innovatively design and implement targeted marketing and promotional strategies, including trivia night and posting customer pictures.

  efficiently planned and coordinated workflow and delegated assignments to optimize the utilization of human capital and operational resources.

  actively mentored, motivated and developed staff, playing a solid role in supporting the development of top-performing team members.

 

prior experience

 

banquet bartender, bacardi - miami, fl

on call banquet bartender, hyatt hotels & resorts - miami, fl

head bartender, tropics international - miami beach, fl

 

additional employment history and experience available upon request.