yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

proficient it professional eager to contribute technical expertise as well as strong troubleshooting skills and communication talents toward actively supporting an organization in maximizing performance.

 

profile

 

• highly motivated, skilled network/system administrator offering recent certifications as cisco certified network associate and voice over ip, working on ccnp credentials.
• proven ability to identify network problems, troubleshoot issues and develop effective solutions.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced technical environment.
• skilled at performing independently or within a team to exceed all operational goals and objectives.
• recognized as responsible, and dependable professional, with proven ability to adapt to changes in technology and work environment.
• dynamic communication, administration, troubleshooting, and relationship management skills.

 

professional experience

it intern florida state college of jacksonville                                                             2010-present

• actively collaborate with it team in upgrading the system for the entire college.

 

financial specialist wachovia bank                                                                                 2007-present

• facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

 

new home consultant lennar homes                                                                                   2006-2007

• successfully steered sales operations to generate high volume growth and revenue; sold over $2m.

 

realtor watson real estate                                                                                                2005-2006

• consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.

 

professional education

 

ccna/ voip certification cisco academy; florida state college of jacksonville

 

bachelors of science in business management university of north carolina

 

ccna, june 2010

ccna voip, august 2010