yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

objective

proficient it professional eager to contribute technical expertise, infrastructure capacity, strong project management and customer service skills in a challenging training specialist assignment actively supporting the university of utah in meeting its objectives.

 

career profile

ø  over 25 years of it and network experience.

ø  proven entrepreneurial skill set and competence.

ø  strengths in all facets of business administration.

ø  career built in highly-competitive economic sectors.

ø  expertise in network engineering user service and software operating systems.

ø  proven testing and troubleshooting capacity.

ø  record of progression to positions of increasing authority and responsibility.

ø  proficient in software, databases, operating systems and telecommunications issues.

ø  strong focus on exceptional customer service, quality and meeting objectives.

ø  effectively interact with diverse groups and professionals at all levels.

ø  well-organized multi-tasker with strong detail orientation.

ø  enthusiastic team player.

ø  highly competent in windows-based software.

 

professional experience

high peak management, llc, cottonwood heights, ut                                                              2005 - present

owner/administrator

       supervise daily operations of administrative services corporation including training, customer service, staff management and corporate auditing/bookkeeping.

       designed and manage internal it network, computers, software and email.

       provide accounting, bookkeeping, payroll services, documentation and corporate filings for small businesses.

       maintain company it network and equipment as onsite tech support.

 

utah department of community and economic development, salt lake city, ut                             2004 - 2005

computer network engineer

       trained and instructed dced staff in use of advanced business software applications.

       coordinated with network engineering team enabling lan/wan activities and hardware support.

       functioned as computer troubleshooter to maintain systems viability.

 

thompson consulting, inc., salt lake city, ut                                                                                1998 - 2004

owner/administrator

       produced training materials for utilization by client firms.

       oversaw financial services company procedures including staffing, accounting, payroll and filing.

       engineered and administered corporate it network, workstations, software and email resources.

       provided support to agency representatives as licensed insurance and securities professional.

 

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yyyyyy x. yyyyyy

page two

 

 

technology skills

novell netware 6/cne, microsoft windows, microsoft office

 

 

certifications

novell netware cne certification

novell netware 6 certification

 

 

 

prior experience

before 1998, employed by utah department of corrections as computer network engineer supervising it networks and software.  also managed department help desk, led various project teams upgrading several hundred workstations, revitalized company-wide email structure, and represented udoc to vendors and suppliers.  have also worked in computer programming and technical support for several area computer companies.

 

 

 

education

university of utah, salt lake city, ut

bachelor of arts, psychology

 

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

 

           

cover letter text

 

date

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a training specialist capacity for the university of utah and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include 25 years of relevant experience in positions as instructor to both groups as well as one-to-one teaching assignments, including working with end-users in client companies.  to complement this background, i possess demonstrated expertise in production of training materials, network infrastructure, hardware/software configuration and upgrades, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to the university and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

 

 

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