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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

profile of qualifications

 

solutions-focused it management professional currently pursuing pmp designation and eager to offer strong project management, technical writing, itil, budget control, help desk support, team building, and business communications experience toward driving a progressive employer s key initiatives.  top-performer with the ability to create six sigma-based best practice methodologies in strategic alignment with corporate objectives.  excellent communicator who excels at providing technology solutions to meet end-user needsambitious self-starter who can prioritize, manage, and complete multiple assignments within high-pressure, fast-paced environments.  integral team player who has been consistently recognized as the go-to person for immediate resolution of complex technical issues. 

 

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professional training / development

 

project management professional (pmp) certification (in progress)

 

project plan definition • advanced costing / scheduling • communication techniques • ms project automation

project management success: understanding projects • visual basic programmers pack 6206a

introduction to sql and pl / sql • web enable databases with asp

 

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professional synopsis

 

information systems planner, university of new mexico crtc                                                                                        2001 c present

 

         apply dynamic leadership talents toward directing comprehensive it-based capital unm crtc projects (i.e. cabling, budgets, purchasing, a / v equipment) to include overseeing unm crtc ii outpatient facility and las cruces distance sites.

         interface among top-performing professionals as a member of information systems steering and hipaa committees, along with regularly supporting executive-level management with key recruitment and staff training initiatives.

         demonstrate sharp analytical skills toward projecting and managing budgets for crtc medical informatics group and help desks, as well as researching, writing, and deploying requests for proposals / bids for enterprise-level information systems solutions.

         streamline processes by employing itil v3 framework and six sigma quality improvement methodology.

         expertly maintain / troubleshoot over 300 standard windows 7 beta / vista / xp groupwise / exchange desktops within multifaceted environments, along with implementing telephony systems such as centrex, nec, and volp.

         utilize broad scope of industry knowledge toward providing specialized support for cerner powerchart and impac mosaiq for radiation treatment systems (i.e. ct scan, mri) to include designing, staffing, and managing a related 6-member help desk.

         author and approve unm crtc policies / guidelines regarding cyber security and digital signatures, as well as compile summary and billing reports for nci-designated cancer center applications and competitive grant renewals.

         support 24 / 7 contact for interface development, maintenance, and deployment which includes hl-7 adt tcp / ip polling cerner to evelos, dicomm export from varian to impac, and current projects such as hl-7 lims tri-core sun systems to impac.

 

pc lan analyst, unitedhealthcare                                                                                                                                               1999 c 2001

 

         maximized operations efficiency by troubleshooting windows nt networks to include overseeing critical domain, global group, and id administration activities and providing essential hardware support (i.e. routers, hubs, cabling, ras).

         developed and maintained windows nt servers and facilitated daily tape backups utilizing arcserve, along with providing critical support for corporate csw applications and software / unattended installations.

         spearheaded the creation of unique security profiles for new / existing tops, unet, ces, and pars employees to include performing as on-site contact for all information systems vendors (i.e. avaya, ibm, at&t) and configuring ibm pcomm host emulation 3270.

         contributed strong organizational abilities toward authoring technical documentation for the use of adobe pagemaker 6.5, as well as developing / maintaining desktop images with symantec ghost and powerquest drive image pro.

         proficiently oversaw telephony maintenance efforts for definity audix vm systems and cms switches.

         strategically steered network architecture conversions from token ring to ethernet for 300 users to include performing telephone wiring cross-connects; implementing video conferencing utilizing isdn technology; and configuring sun / solaris systems and unix-based vru.

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additional job history

 

database administrator, american express                                                                                                                                  1997 c 1999

 

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education / fellowship

 

master of public administration / health policy (3.99 gpa in progress)                                                         university of new mexico

bachelor s degree in english (3.00 gpa)                                                                                                              university of new mexico

 

bio-informatics fellowship                                                                                                                              national library of medicine

 

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

date

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

i am eager to offer cross-functional experience in project management, technical writing, itil, budget control, help desk support, team building, and business communications toward driving your progressive company s it initiatives.  i am a top-performing employee who demonstrates the ability to create six sigma-based best practice methodologies and continuous it solutions in strategic alignment with corporate objectives, and i am confident that i can utilize my knowledge to achieve your goals.

 

to compliment my background, please note that i am pursuing rigorous pmp certification as well as a master of public administration / health policy degree (3.99 gpa in progress) from the university of new mexico.  i also attained a competitive fellowship in bio-informatics from the national library of medicine.

 

currently, as an information systems planner for the university of new mexico crtc, i apply my dynamic leadership talents toward directing comprehensive it-based capital unm crtc projects (i.e. cabling, budgets, purchasing, a / v equipment) to include overseeing unm crtc ii outpatient facility and las cruces distance sites.  within this role, i also contribute sharp analytical skills toward projecting and managing budgets for crtc medical informatics group and help desks, as well as researching, writing, and deploying requests for proposals / bids for enterprise-level information systems solutions.  furthermore, i interface among industry professionals as a member of information systems steering and hipaa committees, and regularly support executive-level management with key recruitment and staff training initiatives.  as this is just a sampling of my impressive background, please kindly refer to my enclosed resume for additional professional experience.

 

you will find me to be a solutions-focused leader who has been consistently recognized as the go-to person for immediate resolution of complex technical issues.  in addition, i am an individual who can prioritize, manage, and complete multiple assignments within high-pressure, fast-paced environments to maximize productivity.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

john e. brandt

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