Extremely customer-focused and highly organized professional eager to contribute exceptional multi-tasking expertise as Product Coordinator with Corning Cable Systems.

 

 

        Appreciated as a technical resource regarding specific and/or complex product information sought by customers; well-versed in both PNP and CFX assemblies.

        Considerable software proficiency especially with Microsoft Office Suite (Word, PowerPoint, above average Excel) and SAP inclusive of order entry, reporting, and transferring data - able to operate numerous applications simultaneously.

        Significant problem solving,  analytical, interpersonal, communication and customer service skills.

        Solid reputation for eagerly taking on and coordinating new projects and assignments.

        Methodical and personable with a cooperative work approach

        Excel in processing a high volume of work without sacrificing quality, and continuously seek out new ways to streamline administrative and operational processes.  

        Equally adept in independent tasks and in collaborative settings.      

 

 

Corning Cable Systems, 2008 to Present

Customer Service Representative

         Brought on board as permanent employee after successful assignment through Adecco, exhibiting proficiency in Corning s Administrative Services department.

         As first point-of-contact for customer, actively support private networks spanning North and South Dakota, Minnesota, Iowa and Nebraska for inquiries related to lead times, stock and quotes.

         Accurately prepare and provide daily quotes, determining price based on specific customer.

         Appreciated for excellent responsiveness and technical acumen in supporting customers via system requirements identification, assembling spec sheets, and configuring part numbers.

         Initiate customer notification for returns as needed by practicing diligent follow-up with credits and debits.

         Demonstrate a team player work ethic as back-up for peers and assisting with order entry.

 

Continued

 

 

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Professional Experience continued

Hickory Scrap Iron and Metal, 2003 to 2004

Administrative Assistant

• Answered telephones, performed file management, and contributed to accounts payable and receivable functions.

 

Catawba Pediatric Associates PA, Hickory, NC, 2002 to 2003

Administrative Assistant

• Performed wide range of administrative functions in fast-faced medical office.
• Greeted patients, organized medical records, scheduled appointments, and facilitated billing.
  
  

Grinder Manufacturer, LLC, Hickory, NC,  2001 to 2002

Office Manager

         Applied sharp prioritization skills toward seamlessly coordinating office functions such as payroll, purchasing, customer relationship management, and file maintenance.

         Extensively used QuickBooks software to maintain accurate account data and billing.

 

Sealed Air Corporation, Lenoir, NC,  2000 to 2001

Administrative Assistant

         Presented a professional demeanor as first point of contact for customers and employed sharp attention to details in actively supporting production, shipping, and distribution scheduling.

         Administered weekly payroll for 100+ employees and reliably maintained personnel records.

 

 

Associate s Degree (in progress), Caldwell Community College and Technical Institute:

         Courses completed: Business Management; Accounting; Computer Theory; Public Speaking; Business Ethics; Macroeconomics

 

LAN 500

 

CSA one-year training program