career objective                              

results-driven executive eager to contribute broad-scope expertise in driving operations, business development, p&l, and team building initiatives toward actively supporting the employer in maximizing bottom-line performance

profile                                                

ø  offer numerous years of progressive experience with expertise in operational management, product development and marketing, purchasing, manufacturing and distribution, business planning, and employee relations

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  proactively monitor business and consumer trends and developments, including competitive services and marketing activities; expertly identify and capitalize on opportunities to penetrate and develop markets through targeted action plans

ø  coordinate public relations efforts and advertising campaigns; actively participate in trade shows and industry events, cultivate long-term business relationships, produce and disseminate collateral, and direct crisis management

ø  effectively prospect, secure, and retain diverse client base; manage key accounts, develop niche markets, administer major contracts resulting in high-revenue transactions

ø  accurately analyze existing operations to craft and implement aggressive resource planning programs including utilization, cost control, prioritization, and organizational management

ø  direct supply chain processes and work closely with globally dispersed parties to pinpoint and address issues

ø  excel in defining, developing, and executing strategies to boost broad-scope business performance; sharp business acumen and demonstrated ability to succeed despite unstable market conditions

ø  successfully recruit, train, and direct top-performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  dynamic communication, presentation, negotiation, and relationship management skills

education                                           

executive mba, the aji network, part of ge crotonville - john f. welch leadership development center    2007

• ranked in top of class

 

~ professional development & affiliations ~

six sigma methodologies

active member, screen actors guild

professional experience                

director of operations, myrtlewood stables, statesville, nc                                                            2007 c 2009

• successfully led all strategic planning, marketing, and business development initiatives, as well as all product design, manufacturing, and distribution efforts
• implemented diverse marketing tactics to conquer domestic, european, and australian markets; cost-effectively created web-based game to complement product and drive awareness, managed direct sales, developed online affiliate programs and auction sites, and utilized traditional marketing channels
• coordinated hong kong / china manufacturing, product import, billing, packaging, order fulfillment, customer service, and product listings on company and third party sellers websites

 

 

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director of operations, game seeker, santa barbara, ca                                                              2005 c 2008

• established retail board game, puzzle, plush, and toy retail store in prime location and generated $553 per square foot in gross sales with 50% gross margins almost immediately through expert marketing, business planning, human resources management, and use of emerging technologies
• achieved 8-10% year-over-year revenue growth and ultimately brokered sale of business with more than 400% return on initial investment                  

 

director of operations, kernohans toys, santa barbara, ca                                                          2000 c 2006

• turned around underperforming single-location toy retailer and grew business across multiple store locations; increased revenues by more than 600% with 40% gross margins in three-year timeframe, granted many local awards and recognized as market leader
• opened mall location and drove neighboring major national competitor out of area through exceptional customer service and strategic marketing; maintained outstanding employee retention rate

 

director of marketing / sales, 3d video, inc., santa barbara, ca                                                    1999 c 2001

• developed and executed comprehensive marketing strategy to take initial prototype through branding, packaging, promotion, and sales of finished product, resulting in profitable sale of company in second year of business
• designed logos, product markings, retail packaging, and owner s manual; coordinated manufacturing operations, participated in tradeshows and industry events, and worked with distributors / customers to arrange for delivery

 

director of product development, little miss liberty crib company, burbank, ca                           1997 c 1999

• hired by celebrity owners to coordinate the design, purchasing, manufacturing, and marketing of cribs, linens, baby clothing, and accessories in line with corporate vision and consumer product safety commission guidelines
• provided corporate guidance regarding business operations following sale of company; evaluated existing manufacturing practices and pioneered the closure of texas-based factory with responsibility for managing human resources, relocation of equipment and inventory, obtaining new facilities, and contracting outsourced means of production
• saved up to 70% in materials costs through intelligent sourcing and logistics; personally designed numerous new products
• acquired strategic domain name (cribs.com) to achieve increased internet presence, worked with leading retail chains on merchandising, and secured highly visible product placements in high-end catalogs

 

chief operations officer, gilrichco, inc., oxnard, ca                                                                      1991 c 1999

• drove all aspects of operations to develop corporation from generating $8m per year to $100m per year and oversaw the construction of two new facilities at this company specializing in the manufacturing and sourcing of private label apparel, textiles, and promotional products for corporate identity programs
• managed expansive communication and tracking systems, traveled extensively, and worked closely with affiliates to ensure timely and accurate production and order fulfillment; repaired damaged business relationships and built long-term partnerships with major clients
• negotiated with vendors to boost bottom-line profitability while maintaining strict quality standards, ensured contractual compliance through regular testing, and monitored projects through completion; identified major discrepancy resulting in substantial credit and savings

 

founder / partner, mission audio, santa barbara, ca                                                                    1988 c 1991

• launched highly successful consumer electronics retail operation and grew business from $20k startup to leading regional enterprise with more than $1m in sales
• eliminated 80% of local competition by cultivating exclusive contracts with luxury car dealerships and top-tier private clients throughout the area

 

~ community activity ~

volunteer youth baseball and basketball coach

volunteer musician, lake norman big band

volunteer / fundraiser, american cancer society