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the cheesecake factory, edison, nj, 03/04-08/05

server

?       maintained client satisfaction through proper questioning, suggestive selling, and needs analysis.

chi-chi s restaurant, woodbridge, nj, 06/03-03/04

kitchen manager

?    oversaw kitchen operations with a focus on inventory management, client relations, and labor management all within budget constraints.

?     increased professional development continuously with 200+ hours of customer service and business management training.

page 1 of 2

shakir rizvi                                                                    page 2 of 2

donato s pizzeria, philadelphia, pa, and woodbury, nj, 12/01-04/03

assistant general manager

?  formulated policies, managed daily operations, and planned the use of human resources, and other areas of management, such as personnel, purchasing, and health/safety standards.

?  increased executive level potential of managers within other branches; acquired 100+ hours of training in client relations and operations.

papa john s pizza, willingboro, nj, 08/00-10/01

general manager

?    governed all operations including personnel management, procurement, inventory, and boosting profit in the most feasible mean available.

?      remained abreast of corporate and industry trends with 100+ additional hours in handling customer complaints and ways to increase repeat business.

      education       

business finance, new jersey city university, jersey city, nj, 08/02-05/03

business finance, northeastern university, boston, ma, 09/98-05/01


shakir rizvi

17 ridge road, ardsley, new york 10502 ~xxx-xxx-xxxx (c) ~  abc@xyz.com

<date>

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

dear <<courtesy>> <<last name>>,

it is with great cochnkwks




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17 ridge road, ardsley, new york 10502 ~xxx-xxx-xxxx (c) ~  abc@xyz.com

 summary of qualifications    

progressive experience in sales, customer service, and retail in mid-size organizations. continued success directing cross-functional workforces. utilize 10+ years experience in management to boost sales and revenue considerably. expert in customer service and handling client concerns in a manner that promotes the business reputation and increases repeat business. expert communicator; builds interpersonal relations with vendors, staff, and corporate officials. multi-lingual in urdu, hindi, and punjabi. core competencies include:

?

      career profile    

enterprise rent-a-car

branch manager, west caldwell, nj, 07/08-10/08

assistant manager, bayonne, nj, 09/07-07/08

management assistant, newark, nj, 07/07-09/07

management trainee, kearny, nj, 10/06-07/07

?       quickly rose to a leadership position as branch manager in only 2 years.

?       reviewed profit & loss financial statements, sales/activity reports, and performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.   

?       precisely monitored customer preferences to determine focus of sales efforts.

?       successfully planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.

? commanded all operations including client relations, used car sales captain, staff training, promotions and marketing, fleet maintenance, timekeeping, inventory management, performance reviews, and employee interviews.  

peak promotions, new brunswick, nj, 06/05-09/06

team leader

?     spearheaded internal team of a fortune 500 company; promoted methods of achieving consistent revenue optimization inclnfidence that i offer my years of experience in sales, management, and client relations to your organization. as i pursue the <<position title>> within <<company name>>, i recognize that my credentials and experience would greatly assist in reaching future goals and objectives.

experience as a branch manager, team leader, and general manager is the basis for my confidence that i would be a valuable asset to your organization. my career history consists of vast experience building strong relationships with internal and external stakeholders, inventory management, profit tracking, and marketing. during my career, i ve gained notable experience leading and training other employees in the appropriate procedures related to the overall operations of an economic enterprise. my professional background also includes a proven expertise in expediting projects, interpreting complex rules and regulations, and effectively communicating with upper management and personnel, verbally and in writing.

my duties also have included coordinating program and administrative activities of a complex, interrelated, and interdependent nature, where unknowns and numerous contingency factors were involved. with this experience, i formulated policies and procedures relevant to daily operations based on information of a conceptual nature from varied and complex sources. vast knowledge of the principles and techniques of management, including organization, planning, staffing, training, budgeting, and reporting, and a strong background in customer service is what i bring to your organization.

my aptitude for evaluating complex problems and reviewing related information to develop viable solutions would be of great use to your organization. i welcome more discussion about how my skills can help in meeting the goals and objective of your organization. until then, should you have any additional questions feel free to contact me at your convenience.

sincerely,

shakir rizvi

enclosure

store management

personnel management

revenue optimization

financial and fiscal reports

staff training and instruction

profit and loss management

inventory control

customer satisfaction

operational procedures/protocol

process redesign & change management

organization. my career history consists of vast experi[1]???*.0tv??8???(
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