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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
productive, quality-oriented office professional eager to contribute exceptional business support, project management and interpersonal relation skills toward optimizing operations of a progressive organization.
profile
- talented professional offering over 10 years of solid and progressive experience supporting high-level professionals in music entertainment, medical/veterinary and retail fields.
- in depth background in client-focused industries focused on delivering world class customer service.
- consistently develop and maintain detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
- proven ability to maintain the highest levels of confidentiality and upholding the ethical standards of the profession.
- dynamic communication, organization, problem solving, and relationship management skills.
- technically proficient in microsoft office suite, access, right track, mas 200, and navision.
professional experience
self employed creature comforts 2008-present
- consistently ensure delivery of quality customer service vital to sustaining and growing clientele base.
manager/contract administrator compass productions d/b/a somerset entertainment, inc. 2006-2008
- sharp business acumen and experienced in managing all project operations, from researching writer/publishing ownership and negotiating music rights to obtaining legal credits from licensors and issued contracts.
- responsible for handling payments, ordering office supplies and facilitating communication between parties.
certified veterinary technician plymouth heights animal hospital 2002-2006
- efficiently handled all administrative support functions, from answering phone line and scheduling appointments to entering medical/chart data and maintaining detailed records.
- facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
music licensing manager k-tel international, inc. 1996-2001
- directly supported vp and director of business affairs in all office operations, including organizing production process, negotiating licensing costs and proofing/editing product packaging.
- actively facilitated productive communication between corporate and accounts, ensuring compliance with product-release deadlines.
professional education
associates of science in veterinary technology argosy university 2002
bachelor of arts in communications augsburg college 1993
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