Focused MBA Candidate eager to contribute exceptional community/public relations, marketing background, and customer service expertise toward supporting a dynamic company in optimizing bottom-line performance.

 

 

Offering broad range of professional skills spanning community outreach, market research, sales/business development, and customer service and retention. Leverage innovative thinking abilities, enthusiasm, and solid prioritization abilities to plan and orchestrate special events and promotions. Exceptional interpersonal, analytical, planning and communication skills. Highly adaptable with the ability to quickly master new roles, responsibilities and environments. Foster, nurture and maintain strong customer relationships vital to maximizing revenue production. 

 

 

Master s of Business Administration (in progress), Strayer University, Memphis, TN

Bachelor of Arts Degree, Marketing/Public Relations, University Of Memphis, Memphis, TN, 2004

 

 

Substitute Teacher, Shelby County School System, Memphis, TN, 2005 to Present

• Effectively administer lesson plans in accordance with curriculum objectives and outlines.
• Establish and maintain excellent rapport with students, parents and faculty.

 

Marketing Manager, Broad Vision Inc., Memphis, TN, 2001 to 2005

         Executed marketing and fundraising efforts to raise awareness of non-profit organization.

         Demonstrated tenacity in researching, sourcing, negotiating and securing sponsors.

 

Lead Accounting Associate, American Home Shield, Memphis, TN, 2003 to 2004

         Diligently maintained comprehensive account information for technicians and customers inclusive of accounts payable and receivable.

         Cultivated and maintained cohesive relationships with upper management and corporate accounting.

 

Tax Examiner Clerk, Internal Revenue Service, Memphis, TN, 2001 to 2002

         Facilitated collaborative efforts between tax examiners and tax payers by mailing legal notices and letters of request for further information, conducting follow-up calls, and appropriately routing and updating incoming correspondence.

         Administered four systems simultaneously and relied upon to train new hires in program use.

 

Communications Specialist, Sun Com/AT&T, Memphis, TN, 1999 to 2000

         Exhibited exemplary versatility as goodwill ambassador , Delinquent Accounts Collector, Billing Specialist, and Assistant Manager of Retention department.

         Contributed to driving revenue growth by conducting sales calls, assisting peers in ensuring customer satisfaction, and swiftly resolving complaints from mobile customers.

 

Prior Background:

Community Relations Coordinator for Sitel Corp., Memphis, TN

Manager & Recruiter for Staffing Services Inc., Memphis, TN

 

 

 

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

Please accept this letter and accompanying resume in application for the <insert job title/position> opportunity that is currently available.  In advance, thank you for your time and consideration.

 

I bring to you a Bachelor s degree in Marketing and Public Relations, solid experience in special events coordination, and substantial customer relations expertise. To complement these qualifications, I offer exemplary planning skills, well-developed organizational abilities, and proven leadership attributes.

 

As a proactive contributor to your organization, you will find me to be a highly motivated professional and stellar leader committed to supporting you in achieving your objectives through superior self-initiative, energy, enthusiasm, and prioritization skills. I am confident that I could be a valuable asset to <insert name of organization>, and will call you later in the week to see if we can schedule a time to meet.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy