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0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Behavioral Health ~ Human Services ~ Child Protective/Social Services
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Profile of Qualifications
Ø Recent graduate with BA in Psychology, including studies in Behavioral Health and Human Services, Group and Individual Therapy, Child and Domestic Abuse/Prevention, and DSM-IV Criteria
Ø Dynamic communication, consultation, presentation, and relationship building skills
Ø Committed to supporting the Human Services community in delivering quality, results-focused services vital to optimizing client outcomes
Ø Background in client-focused, service-oriented industries gained concurrent with academic pursuits
Ø Motivating, decisive leader experienced in training and directing personnel both in private sector and with the military
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Education
BA, Psychology, Temple University-Philadelphia, PA; February 2009
Completed 1 year of undergraduate studies in Behavioral Health and Human Services prior to transferring credits to Temple University through Community College of Philadelphia
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Experience concurrent with Academic Pursuits
Sales Associate, Forman Mills Corp.-Philadelphia, PA 2008
Contributed dynamic communication and relationship building
skills toward effectively defining individual client needs, providing product
recommendations and driving clothing sales
Warehouse Supply Associate, Rite Aid Corp.-Fairless Hills, PA 2006-2007
In recognition of strong leadership skills, selected to deliver
new hire training in warehouse operations ranging from stocking and product
picking/shelving to facility maintenance
Cashier, Aldi Corp.-Abington, PA 2004-2005
Provided superior customer service in processing sales
transactions and managing high-volume inbound phone communications;
additionally implemented new cashier training program
Cashier, Royal Farms Inc.-Baltimore, MD 2003-2004
Successfully trained new employees while concurrently handling cashiering, customer service and product stocking
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Military Background
Automated Logistics Specialist, US Army-Ft. Bliss, TX 1998-2002
Rapidly progressed to serve as Section Supervisor responsible for training, coordinating and supervising a 4-member team in all aspects of warehouse operations; successfully completed comprehensive training in logistics and supply chain management
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Community Activities
Volunteer, Project Shine Program; taught immigrants English as a Second Language (ESL)
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0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity where recent academic achievements will benefit your organization in delivering effective Human Service programs. To acquaint you with my qualifications, I am submitting my resume for review; in advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, I have recently earned a BA in Psychology, acquiring solid theoretical and practical background in areas ranging from Behavioral Health and Human Services to Group and Individual Therapy/Counseling. In conjunction with the University, I had the opportunity to support the Project Shine Program, applying my dynamic communication and interpersonal relation skills toward facilitating an English as a Second Language (ESL) program for immigrants. Concurrent with academic pursuits, I also held varied employment positions in industries focused on customer service. In these positions, my strong leadership skills were quickly recognized and I was responsible for providing new hire training. Additionally, my leadership and communication skills were developed and extensively used during my military service, where I was in charge of supervising a 4-member team.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Leisa Gallagher
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