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Dynamic, articulate and ambitious Business Professional with a Masters Degree in Forensic Accounting, eager to integrate strong accounting practices and thorough knowledge of GAAP accounting principles toward supporting the bottom line performance of a progressive employer.  Strong knowledge of business communications, financial and cost accounting, and general business administration.  Seeking to secure an Accounting position with an organization that values loyalty, dedication and a desire to support organizational goals.   Fraud Examiner and CPA Certification Eligible

   Currently Enrolled in Fraud Examiner Studies

   Ability to Work in a Fast Paced Environment

   Accurate and Detail Oriented

   Build & Maintain Strong Client Relationships

   Dedication to Customer Service Satisfaction

   Effectively Manage Multiple Projects

   Excellent Communication Skills

   Financial/Cost Accounting Proficiency

   Microsoft Excel/ QuickBooks / Excel

   Strong Analytical Skills

   GAAP / GASB Standards

   Cash Flow Management and Modeling

Software Proficiency:  Peachtree /Excel / Review Management

2010:  Stevenson University, Stevenson, XXXXXX - Master s of Science, Forensic Accounting.                     

2008:  University of Xxxxxx, Xxxxxx, XXXXXX - Bachelor s in Business Administration, Accounting.                                       

2002 to Present:  Bank of America, N.A., Hunt Valley, XXXXXX

2009 to Present:  Business Support Lead

2004 to 2009:  Customer Assistance Representative

2002 to 2004:  Senior Collector/Credit Analyst

   Began tenure in role as a Collector and achieved promotion to Customer Assistance Representative, and subsequently  Support Lead based on exceptional performance and understanding of business needs.

   Leverage strong writing, research and communication talents to prepare performance reports, perform internal audits and submit security access requests for Associates and Managers.

   Develop standardized customer criteria for outbound calls; interact with clients to resolve issues and answer inquiries.

   Support 300 Associates with technical issues; apply strong analytical and problem solving skills to optimize use of business systems.

   Conduct security and system access audits; maintain monthly incentive tracking consisting of information and data tabulated from 19 regions.

   As a Collector; maintained a portfolio of 180 day delinquent accounts; applied strong negotiation and communication skills to mitigate losses, generate activity reports and maintain accurate records of payment and customer information.

Treasurer:  Asian Leadership Network - Maintain budgets for committee groups and verify expenditures.

Member, Certified Fraud Examiners Association

Member, Asian Leadership Network
Student Member, Association of  Certified Fraud Examiners