yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile hr specialist eager to contribute comprehensive benefits administration background toward actively supporting the employer in optimizing performance.

 

profile

 

• respected benefits/claims specialist with distinguished 11-year career leading benefit administration and claims management operations.
• recognized expert in new york and new jersey disability, fmla, workers' comp, osha recording, and the creation of state tax/recovery in payroll systems.
• strong hands on experience educating employees on medical/dental benefit packages, 401k, and employee assistance programs.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic personnel services interaction.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
• skilled at performing independently or within a team to exceed all operational goals and objectives.
• dynamic communication, organization, problem solving, and relationship management skills.
• technically proficient in microsoft office suite, including word, excel and powerpoint.

 

technical proficiencies

 

policy administration                 employee relations                   benefit planning

contract negotiations                 new hire orientation                  worker s compensation

claim management                    complaint resolution                 benefit education

employee assistance                public relations                         quality control

 

professional experience

 

absence management specialist /benefit administrator forest laboratories, inc.          2007-present

• sharp business acumen and experience in managing broad scope of hr operations, from researching new benefit programs and orienting new hires to generating benefits status reports and administering benefit enrollment.
• facilitate productive communication with employees regarding fmla, healthcare, disability, workers compensation, hsa, 401k, and fsa programs, including costs, eligibility, coverage, forms and claim procedures.

sr. ltd claims manager mutual of america, inc.                                                                2006-2007

• oversaw all aspects of the long-term disability claims processing, including authorizing payments, reviewing complicated claims, making determinations regarding payments, and preparing reports.
• effectively trained and directed junior staff in handling disability claim decisions, calculations and authorizations.

disability claims manager prudential financial, inc.                                                            2000-2006

• actively manage a full caseload of complex cases, analyzing claims, evaluating eligibility, determining approval/denial, and processing payments.
• responsible for processing disability income and waiver of premium claims for both contestable and non-contestable cases.

 

professional education

 

coursework in business administration montclair state university