yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

objective

qa manager/analyst eager to contribute expertise in erp solutions, proactive leadership skills and extensive accounting/finance background toward supporting the employer in optimizing performance.

 

profile

ø  offer progressive experience in quality assurance, including extensive experience in sql server database and analysis services, with comprehensive accounting and financial analysis background.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.

 

key recent career achievements

ø  instrumental in the successful release of all current maintenance releases, patches and hotfixes.

ø  served as remote consulting specialist and ensured timely and efficient project completion, when a consultant was not available for implementation of allocations and active planner. 

ø  applied sharp business acumen toward identifying and implementing qa policies to streamline operations and maximize performance while maintaining within budget.

 

professional experience

sage software                                                                                                                  1998-present

qa manager (2004-present)

  promoted to contribute industry expertise toward completing qa release cycle of 14 integrated products, with full accountability for client/server packages for budgeting and analysis, a web based application for budgeting, and two allocations modules.

  exhibit solid leadership qualities in overseeing a 16-machine qa lab, consisting of four sql servers, one pervasive server, three web servers, and eight client machines that were interchangeable using ghost and virtual images.

  apply advanced communication and problem solving skills toward acting as primary point of contact in responding to customer service representatives inquiries and troubleshooting escalated problems.

  train, mentor and motivate all new hires, playing an instrumental role in the development of top performing team members.

 

 

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sage software                                                                                                                  1998-present

qa manager (2004-present)

-continued-

  proactively recruit and select top candidates to build dynamic qa and tech support teams.

  spearhead diverse activities ranging from qa operations management and performance evaluation to specialized technical support for high profile customers and liaising with outside general ledger resources.

  conduct comprehensive priority and risk analysis in devtrak; reported on risk analysis, defect trends, and overall stability of the products.

principal qa analyst (1998-2004)

  steered the design of tests according to specifications, performed tests and reported differences to development, demonstrating exceptional prioritizing and multitasking abilities in achieving goals and timelines.

  strategically coordinated and trained 5 qa analysts and monitored performance to ensure optimal productivity, efficiency and performance.

  proficiently oversaw the setup and configuration of test databases and needed integration test data, design of test data, design of certain product functionality.

 

prior experience

 

premenos corp. (formerly acs network systems)

revenue and receivables accounting manager

 

mid bay pacific companies, ltd.

equities coordinator

 

professional development/training

select finance/accounting and computer classes - diablo valley college & tulsa junior college

 

technical skills

sql server database 2000, 2005 and 2008

sql server analysis services 2000, 2005 and 2008

sql pervasive services 8.0 and 9.1

database structures for many general ledger packages including epicor enterprise, epicor vantage, epicor iscala, sage mas500, sage timberline, sage accpac, and microsoft dynamics

microsoft office products including excel, word, access, and powerpoint

devtrak issue tracking system

windows 2000, 2003 and 2008

xp and vista

iis6.0 and 7.0