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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

Career Objective

 

Driven, versatile team player eager to contribute prior experience in customer-focused, service-oriented industry as well as strong communication, interpersonal relation and leadership skills toward supporting operations of a progressive organization

 

Qualifications Profile

 

Ø  Four years of experience as Flight Attendant, where exceptional customer service skills were critical to ensuring client satisfaction, loyalty and repeat business

Ø  Consistent track record of promoting to positions of increasing/supervisory responsibility, illustrating contributions to employer success as well as strong leadership qualities and drive to excel

Ø  Dynamic communication, relationship building and problem solving skills

Ø  Bi-lingual, English and Spanish (native language); took the initiative to complete several ESL classes upon relocating to the U.S. from Columbia, South America and selected by English Teacher for Phi Theta Kappa Honors in recognition of exceptional performance

Ø  Superior prioritization, planning, organization and multitasking skills vital to maximizing productivity and efficiency in fast-paced settings

Ø  Experienced in training new hires and coordinating/monitoring staff workflow to meet critical production timelines and quality standards

Ø  Proven ability to rapidly adapt to new industries and increasing responsibilities as demonstrated by success in broadly diverse professions

 

Career Track

 

Line Leader, Touch International-Austin, TX; 2006-2009

Promoted from Production Worker within one year of joining company to train new hires and supervise production team; additionally delivered team training in support of new sensor launch

Exhibited solid administrative skills in managing high volume of detailed paperwork and production records

Conducted product inspections for critical specifications conformance and quality assurance


Flight Attendant in Charge/Flight Attendant, Avianca Airlines-Columbia; 1994-1999

Assumed supervisory responsibilities during last two years with company; successfully mentored and led Flight Attendants, fostering a dynamic collaborative team committed to optimizing passenger service, security and satisfaction

Successfully completed ongoing Customer Service and Security training/workshops during tenure with company in order to maximize job performance and maintain current knowledge of industry trends

 

Academic Credentials

 

English and Nursing Program Prerequisites, Merced College-Los Banos, CA; 2002-2004

Flight Attendant School-Cali, Colombia; 1991-1993

 

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