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yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
profile of qualifications
results-focused it professional specializing in network engineering, telecommunications systems, technical consulting, project management, team building, and client / customer relations eager to offer 11+ years experience toward maximizing a progressive employer s productivity. top-performer with the ability to manage broad-based it initiatives and design / implement continuous improvement processes to achieve cost-effective alignment with company goals. excellent communicator who can plan, prioritize, and manage multiple assignments within high-pressure, deadline-driven environments. integral leader who is recognized as the go-to person for immediate resolution of complex technical issues. ambitious self-starter who demonstrates superior attention-to-detail and sharp problem-solving skills.
key areas of expertise
server installations / set up wireless networks domestic / international circuits regulatory compliance
it maintenance / troubleshooting surveillance systems local / remote digital systems workflow prioritization
system backups / file restorations upgrades / migrations large-scale site audits trouble tickets management
professional synopsis
network engineer, atlantic tech services, ocean city, md 2005 c 2009
applied dynamic engineering talents toward providing repair, development, and consulting services to residential / business customers to include proficiently installing, setting up, and maintaining windows and exchange servers to ensure seamless technical processes.
expertly sustained operations productivity by performing system backups and system / file restorations as required, along with resourcefully repairing servers, workstations, and computer peripherals.
installed and maintained comprehensive wireless networks and surveillance systems.
network engineer, axispoint, new york, ny 2004 c 2005
contributed strong analytical abilities toward providing development and consulting services for the 1,000-user mount vernon school district to include supervising a solutions-focused team in performing systems set-up, daily backups, connectivity, and troubleshooting.
led the large-scale migration project for the 16-school district from windows nt to 2003 servers / exchange servers and all workstations.
optimized systems processes by performing windows and exchange 2003 servers upgrades and migrations, along with enhancing all related software / hardware; resolving system slow-down issues; and training team members in new network operations.
telecommunications specialist, worldcom, white plains, ny 1998 c 2004
strategically steered telecommunications efficiency by implementing, configuring, and maintaining voice, data, and telecom software / hardware for local, long distance, frame, and internet connectivity to include diagnosing and installing circuits for worldwide customers.
directed a team in the migration project of domestic / international circuits which was instrumental in reducing costs and streamlining the technician workforce, along with managing government-secured circuit projects for high-level iraq war applications.
installed local / remote digital systems (i.e. t1, t3, oc3 c oc 192, e1, dsl, broadband coax, fiber optic cables), remote dacs cross-connects, pots, isdn, analog, and dsl lines, as well as implementing local / remote configurations on dcme equipment.
played a vital role in assuring business compliance and success with large-scale site audits of over $3 million in electronic equipment.
demonstrated solid communications skills toward promptly responding to customer concerns and related trouble tickets while concurrently coordinating and delegating center staff efforts with remote terminals to resolve necessary challenges.
additional information systems role held prior to 1998 with the united states navy
supplemental experience
assistant manager, royalton hotel, ocean city, md 2005
met and / or exceeded set hospitality goals by directing sales and front desk operations for a 39-room hotel to include significantly increasing room sales by initiating results-driven sales / marketing programs and promoting high-quality customer service at all times.
utilized broad scope of industry and technical services knowledge to maintain all affiliated hotel computer systems.
drove business growth by recruiting, training, and managing a top-performing hotel staff to attain key sales / operations objectives.
education, certification and technical summary
b.s., computer science, mercy college a.s., electronics engineering, technical career institutes
microsoft office user specialist (mous) certification • a+ • cisco ons 15454 • ericsson axe • digital multiplex • telecommunications
yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.
i am excited to build a rewarding career with your organization, and am confident that my strong it leadership skills and broad scope of proven engineering proficiencies can achieve your key objectives. i can offer 11+ years of experience in network engineering, telecommunications, technical consulting, and project management, and am well-versed in all facets of process improvement, team building, workflow prioritization, and client / customer relations.
to complement my background, please note that i hold a b.s. in computer science from mercy college and an a.s. in electronics engineering from technical career institutes. i am also a certified microsoft office user specialist (mous). furthermore, i held top secret clearance as a former cryptographic technician in the special forces for the u.s. navy.
most recently, as a network engineer with atlantic tech services, i applied my dynamic engineering talents toward providing repair, development, and consulting services to residential / business customers to include installing, setting up, and maintaining windows and exchange servers to ensure seamless technical processes. within a previous similar role with axispoint, i successfully led a solutions-focused team in performing systems set-up, daily backups, connectivity, and troubleshooting for a 1,000-user client the mount vernon school district. as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.
you will find me to be an enthusiastic, results-oriented leader who can contribute superior attention-to-detail and sharp analytical abilities. in addition, i can plan, delegate, and manage multiple individual and team it assignments within high-pressure, deadline-driven environments while streamlining operations processes to increase productivity, efficiency, and quality. for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
sincerely,
leo cipollone
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