Dynamic support professional with over 20 years of demonstrated success as an administrative and management specialist.  An effective leader, a fiscally responsible operator, and most of all, a customer driven specialist, capable of managing large teams and performing above company standards.  Especially astute at teaching others how to develop a customer-centric attitude as well as designing and implementing loyalty and retention programs to increase bottom line revenues.   

 

Ø  Strong multi-tasking background with the ability to work independently on multiple projects simultaneously. 

Ø  Effectively lead top-performing teams.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Utilize extensive knowledge of food services protocols to develop specialized customer menus.

Ø  Consistently focus on ensuring development of high-standard delivery methodologies. 

Ø  Proven ability to adapt strong technical skills to diverse organization needs.

Ø  Technology savvy with knowledge of multiple software platforms including Microsoft Office Suite and Outlook.

 

 

Administrative Specialist, Siebrecht Properties                                                                    2007-Present

  Responsibilities include various support functions including preparation of leases, obtaining bids, and comprehensive oversight and management of rental unit maintenance and upkeep.  Additional functions include technical support of account documentation involving escrow, bank reconciliation, and owner rental statements.

 

Assistant Manager, Ocean Resort Realty & Management                                                         2000-2007

  Responsibilities included numerous support function including conducting customer service and loyalty protocols to ensure patient satisfaction and to increase revenues, performing reservations, preparing leases, obtaining, as well as oversight related to repairs and housekeepers. Additionally responsible for accounting/bookkeeping. 

 

Manager of Custodian Services, Ocean Resort Realty & Management                                   1984-2000

  Primary responsibilities included management and oversight related to custodian services for numerous rental properties as well as accounting support related to A/R, A/P, and monthly invoices and statements.   

 

n Graduated, Jupiter High School

n Certification C Management Course

n Real Estate Coursework, Gold Coast School of Real Estate