operations management

results-focused manager specializing in construction and warehouse operations eager to contribute expertise toward supporting a progressive company in optimizing operational and production performance. experienced in leadership in both general supervision and teambuilding able to relate to staff, management, and internal staff.

operations management / staff development / construction / flooring

shipping & distribution / branch management / warehouse oversight

sub-contractor leadership / team building & motivation

career history

hfs-usa, ocala, florida

branch manager, 07/2005 c 01/2009

• formulated policies, managed daily operations, and planned the use of materials and human resources including subcontractors.
• established and implemented departmental policies, goals, objectives, and procedures, conferring with other managers and staff members as necessary.
• monitored subcontractors performance to ensure that they efficiently and effectively provide needed services while staying within scope, time, and budgetary limitations.
• planned and directed daily operations and coordinated with other department heads as required.

coleman floor company

operations manager, 01/1998 c 07/2005

• planned, directed, and coordinated the storage and distribution operations and warehouse personnel engaged in storing and distributing materials and products.
• developed and documented standard operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
• evaluated inventory costs and inventory control functions associated with shipping times to ensure that expenses are appropriate.
• interviewed, selected, and trained warehouse and supervisory personnel.
• responded to customers' or shippers' questions and complaints regarding storage and distribution services.

independent sub-contractor c floor covering, 06/1992 c 01/1998

• cut flooring material to fit around obstructions; determined traffic areas and decided location of seams; removed worn floor covering.
• applied adhesive cement to floor or wall material to join and adhere foundation material; cut covering and foundation materials, according to blueprints and sketches.
• measured and marked guidelines on surfaces, using chalk lines and dividers.
• swept, scraped, and sanded irregularities to clean base surfaces, correcting imperfections that may show through the covering.

***additional experience within consolidated freightways as dock supervisor***

education

business courses, valencia community college, orlando, florida