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yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
results-focused leader with mba specializing in driving operations growth, building solid teams, providing world-class public relations, and cultivating a strong organizational image with superior quality eager to offer 17 years of experience toward maximizing a progressive employer s success.
profile of qualifications
top performer who excels at leading large-scale community and / or non-profit agencies, including directing all finance, human resources, information technology, public relations, medical, psycho-social, and quality assurance.
out-of-the-box thinker who offers solid policy knowledge while directing project teams with diverse funding streams.
excellent communicator who effectively captures the attention of key legislature to achieve targeted objectives.
ambitious self-starter who plans, delegates, and manages teams within high-pressure, deadline-driven situations.
key areas of expertise
operations management budget / expense control process improvement policies / procedures
team building / training organizational development administrative support marketing presentations
strategic planning / analysis community / public relations regulatory compliance proposals / grant writing
professional synopsis
executive director
mosaic, san antonio, tx 2006 c 2010
utilized broad scope of industry and professional services knowledge to direct an operating budget of $4.6 million, including managing top-performing, multisite professional and labor personnel while handling contract oversight.
led targeted decision-making in the supervision of community-based programs, along with managing profit-focused community relations and fundraising activities, and working collaboratively with staff to optimize success.
directed diverse facets of human resources, development, community relations, business, and services departments.
operations administrator
the center for health care services, san antonio, tx 2000 c 2006
drove business growth by developing and managing a $2-million budget, including directing a 28-member staff and 625 consumers while overseeing hcs, icf / mr, general revenue, dahs, dars, and medicaid standards compliance.
managed all day habilitation, supported home living, employment assistance, and supported employment programs.
maximized bottom-line results by developing and implementing innovative marketing strategies, business plans, grant rfas, rfps, protocols, audits, and presentations.
case management administrator
alamo area resource center, san antonio, tx 1998 c 1999
applied dynamic leadership talents toward directing training and performance of staff among 5 case management teams, including overseeing cost-effective budgets, funding key targets, and preparing detailed monthly reports.
case management supervisor
black efforts against the threat of aids, san antonio, tx 1997 c 1998
built and sustained operations by supervising case managers, monitoring grant funding, and maintaining caseloads.
staff / shift supervisor
chins up youth & family services, colorado springs, co 1993 c 1997
provided direct care for youth and conducted classes while prioritizing workflow to ensure seamless operations.
education & professional affiliations
doctoral candidate (projected july 2010) aspen christian college
master of business administration concordia university
bachelor of science in human services (psychology minor) wayland baptist university
dreams fulfilled through music (board president) • down syndrome buddy walk (participant) • urban reading mentor
top ladies professional services (member) • top 30 under 30 business professionals (honors) • alpha kappa alpha, inc.
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