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career objective
results-driven project manager eager to contribute superior analytical, problem-solving, and technical skills toward supporting the employer in optimizing operational performance
profile
ø offer numerous years of progressive it experience, with expertise in project management and specialized knowledge of the automotive industry
ø ability to assess and respond to client-specific needs; create, execute, and document complex technological solutions and processes
ø solid record of training and leading top performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs
ø effectively provide technical support and efficiently troubleshoot concerns; execute administrative functions including performance monitoring and enhancement
ø actively support company in maximizing bottom-line profits by effectively researching, identifying, and negotiating with vendors to achieve competitive pricing and terms on systems equipment, services, and outsourced projects
ø dynamic organization, prioritization and time management skills; consistently achieve critical deadlines while maintaining high quality standards
~ technical proficiencies ~
unix ~ sun microsystems and hewlett packard platforms ~ lan ~ networking hardware and peripherals ~ nis and dns domains ~ cae, crash, powertrain, cam, cmm, pcm, cad, dyno lab environments ~ microsoft office suite
education
university of michigan dearborn, dearborn, mi
master of business administration in finance
bachelor of business administration in management information systems
- recipient, chancellor s medallion award
~ certifications ~
certified unix administrator for sun and hewlett packard platforms ~ certified project manager professional
professional experience
electronic data systems, auburn hills, mi 1990 c present
project manager (2000 c present)
- in recognition of superior performance, steadily progressed within company to attain position entrusted with comprehensive management of key business improvement infrastructure projects for a major automotive firm; consistently achieve schedule and budget targets
- led and collaborated with interdisciplinary teams to develop and implement cost-effective solutions to boost productivity in line with client strategic direction and globalization objectives
- proficiently evaluated project needs and delegated assignments; compiled and analyzed complex data to generate reports instrumental to senior management in assessing performance
system administrator (1996 c2001)
- effectively performed a broad range of planning, installation, upgrading, troubleshooting, and repair duties to support the operation of a high-volume network supporting more than 6,000 users, 350 workstations, and 15 servers
- worked closely with specialized teams to accomplish milestone goals; successfully migrated 25 sites into support matrix, led website and online system administrator manual overhaul efforts, directed large scale hardware and software installations
- conducted 2nd level helpdesk responsibilities; increased provision of excellent customer service through establishing a parallel new york site
business analyst (1993 - 1996)
- steered activity of a six-member business analysis team to ensure consistently smooth technical operations for more than 2,000 customers
- performed extensive research to determine optimal physical supplies and procurement options; negotiated with vendors and administered purchasing contracts
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