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career objective
detail-oriented, licensed, bonded, and insured painter eager to contribute superior customer service skills and technical knowledge toward actively supporting the employer as a driven and productive team member
profile
ø offer 10 years of experience, with expertise in interior and exterior painting, as well as faux painting, garage coatings, cabinetry painting, and color consultation
ø facilitate a client-focused, service-oriented environment vital to maximizing client satisfaction and retention; build loyal client base responsible for generating referrals
ø extensive knowledge of oil- and latex-based paints, lacquers, stains, sealers, conventional and waterborne epoxy systems, and lexan restoration
ø proficient with all industry tools and equipment, including brush, roller, airless, and conventional sprayers, as well as gravity guns and pressure washers; implement preventive maintenance procedures to optimize equipment performance, extend longevity, diminish need for repairs, and reduce potential for work-related accidents
ø solid record of recruiting, training, and supervising top-performing employees; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs
ø dynamic communication, presentation, negotiation, and relationship management skills
ø ensure compliance with all federal, state, and local laws and regulations; maintain a safe and secure worksite at all times
~ key achievements ~
- zero complaint record with the better business bureau and arizona state registrar of contractors
- five star service magic rating
- a+ angie s list rating
- recognized in "this old house" magazine
professional experience
owner / operator, kidd painting, mesa, az 1999 c present
- successfully launched and continue to manage one of the state s leading interior and exterior painting companies
- expertly lead 15-member team in completing diverse projects on time and within budget; consistently achieve superior levels of customer satisfaction and retention
- plan projects from inception through client follow-up; determine appropriate paints, tools, equipment, and labor necessary in line with individual client needs
- ensure staff familiarity with and adherence to procedural guidelines and material safety data sheets (msds), conduct safety classes, and uphold a strict anti-drug policy
- recruit, hire, train, and evaluate personnel; maintain time sheets and detailed employee files
- drive all aspects of business operations, including sales and customer service, marketing and business development, quality assurance, procurement and vendor relations, and administrative functions
~ community activity ~
volunteer, painting and decorating contractors of america
- plan and participate in community projects, including painting homes for disabled veterans, families with sick children, and others in need
education
general studies, mesa community college, mesa, az 1997 c 1998
general studies, arizona state university, tempe, az 1996 c 1997
general studies, chandler gilbert community college, gilbert, az 1994 c 1995
~ professional development & credentials ~
arizona registrar of contractors license (2001)
accredited and certified member, painting and decorating contractors of
america (pdca)
certified instructor, national center of construction
education and research
mitutoyo quality control certification (2000, 2001, 2002)
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