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Yyyyyy x. yyyyyy
9300 Shetland Road ª Xxxxxx, XXXXXX xxxxxx ª xxx-xxx-xxxx ª abc@xyz.com
Award winning, results driven Business Development and Sales Leader with a proven track record of leading profitability and revenue growth through an exceptional ability to build solid client relationships. Highly adept at identifying and uncovering client needs, lending and finance management strategies, networking and staff development. Eager to integrate superior communication, client management and proactive sales strengths toward supporting the bottom line objectives of a progressive organization.
Core Competencies and Key Skills________________________________________________________________________
Bilingual/Spanish and English
Outstanding Sales Award/2007/08/09
Rank #1 in Sales in Xxxxxx Division
Consistent 98% Customer Satisfaction
Manage, Delegate, and Motivate
Trusted with Unquestionable Integrity
Educate Clients on Product Offerings
Create and Execute Business Plans
Cultivate Lucrative Customer Relationships
Financial Sector Expertise
Excellent Communication/Presentation Skills
Perform Needs Analysis/Consultative Selling
Professional History
TCF BANK, Wayzata XXXXXX - Branch Lending Manager/Minneapolis 2002 to Present
Maintain complete accountability for a lending portfolio of over $70MM; drive customer relationship management initiatives to secure the sales of first mortgage, home equity, unsecured/secured products.
Integral team member in leading the development and implementation of cutting edge sales and marketing strategies designed to increase market share, capture new business and drive consumer awareness.
Prospect for new business, set appointments and deliver compelling customer presentations; perform in-depth needs analysis to determine customer needs and analyze credit worthiness to make appropriate product recommendations.
Maintain oversight of loan cycle; underwriting, approval and deal structuring, communicate progress to clients, answer questions and deliver superior customer service.
Hire and assemble a high performance team of lenders, deliver ongoing training and mentoring to maximize revenue results; perform gap analysis to identify additional training needs and create a culture of customer service and sales excellence.
Leverage superior knowledge of all regulations including, Respa, Truth In Lending, Patriot Act, OFAC, HMDA, ECOA, HERA, and Community Reinvestment Act to ensure compliance and loan integrity.
Member of the American Bankers Association and currently pursuing a Finance Diploma with concentration in consumer and commercial lending.
AMERICAN INCOME LIFE, Minneapolis XXXXXX - Sales Manager 2001 to 2002
Received Outstanding Sales Award for delivering exceptional results in selling insurance products to local union members.
Trained, developed and mentored sales teams in advanced sales techniques, customer relationship building skills and closing strategies; increased staff retention and instituted formalized training.
Processed and underwrote insurance applications, created weekly financial and status reports.
Education____________________________________________________________________________________________________
College of Saint Benedict, Saint Joseph, XXXXXX - Bachelor of Arts, Business Management
Concentration in Communication, Marketing, HR and Operations Management
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