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yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
solutions-focused ccna and ccna security certified professional specializing in large-scale network administration, lan / wan operations, and end user / remote site support eager to offer 14+ years experience toward maximizing an employer s success.
profile of qualifications
integral leader with an excellent track record for providing quality end user support, as well as demonstrating dynamic network engineering skills by servicing high-profile accounts (i.e. deutsche bank, t-mobile, bell atlantic (verizon), florida power & light).
top-performer who proactively leads in-office and remote user support by initiating cost-effective improvements to enhance efficiency.
ambitious self-starter who plans, prioritizes, and manages multiple it tasks within high-pressure, deadline-driven situations.
strong communicator who successfully interfaces with all business professionals and clientele through to executive level.
currently pursuing ccnp certification; fluent in spanish.
key areas of expertise
network security network architecture lan / wan operations budget / cost control
routers / switches disaster recovery planning product / design support regulatory compliance
customer relations user / remote sites support strategic analysis / planning team building / training
professional synopsis
network sales engineer
presidio, miami, fl 2001 c 2005
utilized broad scope of industry and network engineering talents to outsource services to customers on a per project basis to include handling all management, design, implementation, cutover planning preparation, and actualization processes toward meeting key goals.
played a vital role in building and sustaining technical efficiency by providing core product, implementation, and design support.
network engineer
nortel networks, miami, fl 1996 c 2001
applied sharp analytical abilities toward providing resident support for high-profile accounts (i.e. florida power & light, bell atlantic, bell south mobility, at&t) to include migrating all bay routers to layer 3 switches; handling project budgets and proof of concept in customer labs; and performing designing, troubleshooting, planning, staging, and implementing for 7,000+ users and 70+ remote sites.
facilitated itbg backfill for various telecom residents and provided level 3 support of noc employees responsible for troubleshooting and implementation of corporate / customer lans / wans using nortel equipment within 8,000+ user networks and 100+ remote sites.
supported engineering teams in operations, trading floors, and disaster recovery planning / implementation for 3,000+ users and 4 offices.
assistant network manager
the robert plan corporation, bethpage, ny 1993 c 1996
optimized systems efficiency by managing all server hardware, applications on servers, and user accounts to include overseeing lan / wan operations and maintenance for a high-volume new york office consisting of 1,200 users, 2 main buildings, and 2 remote sites.
field engineer
complete computer consulting corporation, huntington, ny 1991 c 1993
drove corporate-based field engineering success by performing as a pc / network technician at various customer sites providing accurate installations and maintenance for personal computers and novell networks.
additional pc technician roles held prior to 1991
recent supplemental experience
real estate entrepreneur, manaca, inc., tampa, fl 2005 c 2010
education & certifications
bachelor of science in electrical engineering new york institute of technology
cisco certified network administrator (since 2009) • cisco certified network administrator security (since 2010)
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