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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

solutions-focused ccna and ccna security certified professional specializing in large-scale network administration, lan / wan operations, and end user / remote site support eager to offer 14+ years experience toward maximizing an employer s success.

 

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profile of qualifications

 

         integral leader with an excellent track record for providing quality end user support, as well as demonstrating dynamic network engineering skills by servicing high-profile accounts (i.e. deutsche bank, t-mobile, bell atlantic (verizon), florida power & light).

         top-performer who proactively leads in-office and remote user support by initiating cost-effective improvements to enhance efficiency.

         ambitious self-starter who plans, prioritizes, and manages multiple it tasks within high-pressure, deadline-driven situations.

         strong communicator who successfully interfaces with all business professionals and clientele through to executive level.

         currently pursuing ccnp certification; fluent in spanish.

 

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key areas of expertise

 

network security                             network architecture                                 lan / wan operations                           budget / cost control

routers / switches                          disaster recovery planning                      product / design support                        regulatory compliance

customer relations                         user / remote sites support                    strategic analysis / planning                    team building / training

 

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professional synopsis

 

network sales engineer

presidio, miami, fl                                                                                                                                                                             2001 c 2005

 

         utilized broad scope of industry and network engineering talents to outsource services to customers on a per project basis to include handling all management, design, implementation, cutover planning preparation, and actualization processes toward meeting key goals.

         played a vital role in building and sustaining technical efficiency by providing core product, implementation, and design support.

 

network engineer

nortel networks, miami, fl                                                                                                                                                            1996 c 2001

 

         applied sharp analytical abilities toward providing resident support for high-profile accounts (i.e. florida power & light, bell atlantic, bell south mobility, at&t) to include migrating all bay routers to layer 3 switches; handling project budgets and proof of concept in customer labs; and performing designing, troubleshooting, planning, staging, and implementing for 7,000+ users and 70+ remote sites.

         facilitated itbg backfill for various telecom residents and provided level 3 support of noc employees responsible for troubleshooting and implementation of corporate / customer lans / wans using nortel equipment within 8,000+ user networks and 100+ remote sites.

         supported engineering teams in operations, trading floors, and disaster recovery planning / implementation for 3,000+ users and 4 offices.

 

assistant network manager

the robert plan corporation, bethpage, ny                                                                                                                              1993 c 1996

 

         optimized systems efficiency by managing all server hardware, applications on servers, and user accounts to include overseeing lan / wan operations and maintenance for a high-volume new york office consisting of 1,200 users, 2 main buildings, and 2 remote sites.

 

field engineer

complete computer consulting corporation, huntington, ny                                                                                             1991 c 1993

 

         drove corporate-based field engineering success by performing as a pc / network technician at various customer sites providing accurate installations and maintenance for personal computers and novell networks.

 

additional pc technician roles held prior to 1991

 

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recent supplemental experience

 

real estate entrepreneur, manaca, inc., tampa, fl                                                                                                                       2005 c 2010

 

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education & certifications

 

bachelor of science in electrical engineering                                                                                    new york institute of technology

 

cisco certified network administrator (since 2009) • cisco certified network administrator security (since 2010)

 

 

 

 

 

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