Resume Writer - Need One ?
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At Resumes Guaranteed
ORDER YOUR OWN LETTER-PERFECT, JOB-WINNING RESUME AND IT WILL BE COMPLETED AS SOON AS YOU NEED!
Click HERE!
career objective
results-focused manager eager to contribute strong skills in operations, administration, and customer service toward supporting the employer in optimizing performance
profile
ø offer numerous years of experience in managing production operations within the financial services industry, with expertise in image based balancing, risk and fraud reduction, and process improvements
ø solid record of building, mentoring, and leading top performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs
ø develop and implement highly effective strategies instrumental to improving overall productivity and profit margins; experience managing technological upgrade projects
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention
ø ensure compliance with government laws and regulations as well as corporate policies and procedures
ø dynamic communication, presentation, negotiation, and relationship management skills
ø sharp technical proficiencies including use of ndp600 devices with image cameras; as well as depth of knowledge in data and image retrieval, code line matching, and device messaging processes
ø proactive team player equally effective in independent and collaborative environments
professional experience
comerica bank, inc., livonia, mi 1992 c 2008
department supervisor, check services power encode department
- in recognition of outstanding performance, steadily progressed within comerica to attain managerial position entrusted with training, coordinating, and leading power encode department's 10-member team
- oversaw full line encoding operations for all outgoing checks from very high volume department to numerous financial institutions; responsible for technical performance, account reconciliations, and quality control efforts to ensure maximum levels of efficiency and accuracy
- developed and implemented process improvements, instituted cost controls, and mitigated risk and fraud by maintaining open lines of internal communication
- provided exceptional customer service and successfully resolved potential issues
workflow manager, check services department
- examined existing interdepartmental procedures to determine strategies to increase productivity; recommended and launched workflow and process improvements
transaction processing analyst
- diligently monitored dda, general ledger, and atm accounts for potential charge-offs; collaborated with risk and fraud department and check services department on special projects and investigations
senior quality control clerk
- ensured accuracy of transactions and accounting; researched and corrected internal and external issues, maintained accounts receivable, and processed foreign and collection items, bearer bonds and coupons
~ key achievements ~
- cost-effectively reduced annual budget by $40,000 through use of capacity models and financial planning
- coordinated major improvement project replacing 12 low-speed sorters with 6 high-speed sorters and image cameras
- successfully reduced incidents of fraud and potential risks by serving as interdepartmental liaison
~prior background information available ~
education
business administration, wayne county community college, detroit, mi
<< Previous Back to Sitemap Next >>
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!