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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
proficient it professional eager to contribute technical expertise, infrastructural capacity, strong project management and customer service skills in a challenging network/systems administration position supporting the performance of a progressive organization. currently deployed, available april 1, 2010.
career profile
ø over six years of intensive it and system administration experience with the united states air force.
ø multiple comptia certifications (see below).
ø currently active top secret/sci security clearance.
ø m.s., information technology, security/assurance c digital forensics focus.
ø b.s., business administration.
ø a.s., information system technology and a.s., aviation technology.
ø expertise in network engineering user service and software operating systems.
ø proven testing and troubleshooting strengths.
ø capacity in helpdesk and end-user technical support.
ø award winner for outstanding performance.
ø strong focus on exceptional customer service, quality and meeting organizational objectives.
ø effectively interact with diverse groups and professionals at all levels.
ø well-organized, team-oriented multi-tasker with strong detail orientation.
ø adept at aligning it contributions with organizational objectives.
ø background in effective project management.
technology skills
microsoft windows 2000/2003/xp, lan/wan, microsoft windows server 2003, microsoft exchange 2003, microsoft office suite, microsoft baseline security analyzer v.1.2.1, unix, linux, symantec enterprise, blackberry enterprise server, active directory, system management server 2003, galaxy comm-vault backup, siprnet suite, strategic automated command and control system (saccs), network control center - deployed (ncc-d), mcafee virus suite, mcafee virus scan, mcafee epolicy orchestrator, internet security scanner (iss), enterprise security manager (esm), intruder alert (ia), norton ghost, dhcp, dns, ftp, vbs scripting, java, adobe acrobat reader, sharepoint 2003.
professional experience
united states air force 2003 - present
combat communications system controller, al udeid air base, qatar (2009 c present)
coordinate circuit and network outages for $1.3bb of assets at 78 air force sites; no issues.
responsible for $230,000 in computer and network hardware.
train new personnel on systems and procedures.
firewall proxy administrator, eielson air force base, ak (2008 c 2009)
supervised operation of $33mm classified and unclassified mans.
responsible for networking, email, internet and data communications for over 2,500 computers.
protected $5mm network using time compliance network orders and host hardening.
chronologically synchronized over 3,500 computers and fortified air force weapons systems.
originated and maintained documentation for critical systems, backups and exchange servers.
yyyyyy x. yyyyyy
page two
helpdesk technician/network administrator, eielson air force base, ak 2006 - 2008
configured network control center- deployed (cc-d) and deployable defense messaging systems for 354th fighter wing.
managed over 12 network servers and reliable communications unassisted.
achieved 100% accountability for over $800,000 of advanced equipment.
trained over 17 personnel on numerous aspects of ncc-d system.
performed emergency repair and configuration on siprnet suite, yielding significant man-hour savings.
administered symantec, exchange, blackberry enterprise server, active directory, ms exchange, galaxy comm-vault and system management servers.
helpdesk technician, barksdale air force base, la 2004 - 2006
facilitated 99% uptime rate on top secret saccs system.
eliminated ticket creation by 40% by troubleshooting and repairing customer pcs.
developed and administered over 100 active directory user network accounts with no issues.
coordinated system migration from windows 2000 to xp with minimal downtime.
professional certifications
active top secret/sci security clearance
comptia security+ professional certification
comptia network+ professional certification
education
touro university international (tui)
master of science, information technology - security/assurance, digital forensics
bachelor of science, business administration
community college of the air force
associate of science, information systems technology
associate of science, aviation technology management
military training
airman leadership school, cannon air force base, nm
management, leadership, briefings and presentations
internal network boundary protection, kessler air force base, ms
firewall acl, routers, proxy servers, unix, linux and windows command line
communications - computer systems operations craftsman course, kessler air force base, ms
communication security, network management, information operations, hardware and software
communications - computer systems operations school, kessler air force base, ms
computer hardware and cabling, unix, networking and operating systems
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in a network/systems administration capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration. i am currently with the u.s. air force, deployed to qatar, but will be available for civilian duty april 1, 2010.
as demonstrated in the accompanying resume, my professional qualifications include a m.s., information technology, security/assurance c digital forensics focus, and over six years of relevant experience gained in highly responsible positions with the united states air force. to complement this background, i possess demonstrated expertise in installation and configuration, troubleshooting, network administration and high-value asset management, as well as strong analytical, problem-solving and managerial capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your organization, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution.
sincerely,
yyyyyy x. yyyyyy
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