yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com

driven professional seeking a challenging position as an administrative assistant, where expertise in communication, time-management, and customer service will prove instrumental to company success.

career profile

 

qualified administrative professional offering 8 years job experience. recognized for outstanding record of quality, creativity, and detail. demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working with microsoft office suite. background also includes spreadsheets, press releases, newsletters, and desktop publishing. coursework background includes advanced interpersonal communication, media writing, writing to communicate, public relations, microsoft office, emerging communication technology, race, class, & gender communication, and mass media. core competencies include:

 

extensive written and verbal communication experience

dynamic communication skills

intimate knowledge of office procedures

skilled, highly motivated, strong time-management skills

professional experience

 

dayton bombers hockey team                                                                                                                                           2008

public relations intern

ø  responsible for ticket auditing, will-call booth, fan assistance table; provide quality customer service by answering questions, solving problems, and registering contestants.

ø  design, write, and edit press releases, kids club newsletter created, and seasonal stats spreadsheets.

ø  consistently ensure delivery of quality customer service by answering phones and performing office functions.

 

parisian/elder beerman                                                                                                                                               2005-2007

customer service

ø  managed large amounts of money during counting, processing, and balancing the morning deposits and petty cash drawers.

ø  responsible for phones, customer questions, office troubleshooting, and client communication.

ø  successfully solved customer credit problems. 

 

michael s                                                                                                                                                                           2001-2003

arts & crafts cashier

ø  efficiently provided price adjustments and customer check out.

ø  responsible for answering and transferring phone calls to ensure customer satisfaction.

education

wright state university, dayton, ohio                                                                                                                           2007

bachelor s of arts in communication studies