Yyyyyy x. yyyyyy                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                              abc@xyz.com

 

 

Career Objective                                                                                            

 

Versatile, results-focused professional eager to contribute dynamic operations management, sales and team building talents toward actively supporting a progressive company in optimizing performance

 

Profile                                                                                                              

 

Ø  Offer solid experience in surveillance and sales, with comprehensive management background.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactive leader who successfully trains/develops, mentors and leads top-performing teams committed to providing superior service.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

Ø  ISA SECRET Security Clearance, obtained October 2004.

 

Professional Experience                                                                               

 

CHOICE Hotels - Silver Spring, MD                                                                                2007-Present

Corporate Event Planner

  Contribute dynamic leadership skills in managing all aspects of event planning, with full accountability for the effective administration of registration, housing, entertainment and travel.

  Proficiently develop and execute organizational strategies supporting enterprise-wide operations, with strong focus on optimizing productivity, efficiency and quality of service.

  Successfully promote superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

 

USIS - Arlington, VA                                                                                                      2004-2007                     

Independent Contractor

  Effectively planned, coordinated and facilitated surveillance functions; received specialized training and reached Expert Level in 2006.

  Carefully monitored and profiled students going through the course.

 

Smith Graves Associates - Bethesda, MD                                                                      2000-2006                      

Sales Manager

  Spearheaded diverse operational and administrative activities, including managing an employee benefits brokerage office and overseeing existing accounts.

  Efficiently planned and coordinated workflow, created new accounts, and assigned projects to optimize utilization of human capital and operational resources.

 

SCI Cellular - Bethesda, MD                                                                                           1992-2000

Owner/Operator

  Exhibited solid leadership qualities in supervising all levels of employees; ensured staff members are properly educated on all company policies and procedures.

  Proactively established key relationships and liaised with staff, clients and vendors.

  Steered all aspects of staffing, training and performance evaluation.

  Applied industry expertise and strong communication skills toward acting as first point of contact in responding to customer inquiries, troubleshooting problems and delivering product education.

 

Education                                                                                                         

 

Bachelor of Arts in Criminal Justice - University of Maryland (College Park, MD), 1987-1991