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Yyyyyy x. yyyyyy

                                                                                                               xxx-xxx-xxxx or xxx-xxx-xxxx 

abc@xyz.com

 

Operations Manager / Business Development Executive

Financial Analysis ~ Sales & Marketing Methodologies ~ Market Penetration

 

Strategic Management Professional with expertise in driving business, increasing bottom-line revenues, customer relations, and efficiency best practices eager to contribute to the success of a progressive company. 

 

Qualifications Profile

 

Ø  Strong analytical background with the ability to work independently on multiple projects with specialized experience in information management, financial analysis and budgetary planning, tactical product branding and exposure initiatives, sales and marketing methodologies, operational efficiency practices, conflict management and effective communication techniques, research and data analysis, strategic planning, organization development and change management.

Ø  Executive Trainer for new executives across multiple locations.

Ø  Comprehensive understanding of the sales, marketing, and advertising arena due to advanced practical and academic training. 

Ø  Knowledgeable in all facets of brand building to include policy development and implementation, merchandising, advertising and training.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of the organization.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Proven ability to adapt strong process knowledge and technical skills to diverse organization needs. 

 

Functional Competencies

 

Ø  Demonstrate dynamic leadership qualities and strong communication skills in successfully steering planning meetings and delivering comprehensive strategies.

Ø  Capable of in-depth research and data analysis with the purpose of improving brand awareness and product exposure to various market segments.

Ø  Embrace organization initiatives and mission statement.

Ø  Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant client issues in a proactive manner. 

Ø  Work to standardize cross-departmental protocols between various departments in order to break down silo mentality and increase knowledge sharing.

Ø  Provide staff support and mentoring whenever necessary.

Ø  Resolve issues quickly through careful data analysis including technical and functional information.

Ø  Identify prospective customers through utilization of business directories, follow leads from existing clients, participate in various organizations and attend trade shows and conferences to increase brand exposure.

Ø  Contact regular and prospective customers to demonstrate products, explain product features and benefits as well as solicit orders for procurement.

Ø  Consult with clients after sales in order to resolve problems and to provide ongoing support.

Ø  Lead and direct day-to-day activities of diverse retail operations.

Ø  Recruit top talent for key positions in many markets for all levels of management.

Ø  Comprehensive networking with other retailers at all levels of management.

Ø  Provide upward communication to senior executives about operations and programs in new and existing markets.

Ø  Develop management who can achieve progressive responsibility.

Ø  District and Regional facilitator of training in multiple retail settings.   

Ø  Establish reputation for the ability to relate to professionals, staff, and co-workers at all levels.

Ø  Coordinate and execute Human Resource interactions at all levels.



 

Key Professional Achievements

 

Ø  Successfully managed $40-60 Million annual volume. Apple Stores in multiple positions.

Ø  Successfully managed $28-50 million annual volume at Target Stores in many different positions.

Ø  Successfully managed $10-18 million annual volume at Toy s R Us.

Ø  Received numerous accolades including; Three Golden Profit Contribution Awards, Two Executive of the Quarter Awards, Three Controllable Expenses Award, Multiple Sales Incentive Awards, and Numerous Annual Stock Option Awards.

 

Professional Career Track

 

Senior Assistant Store Manager, Apple Stores                                                                   2008-Present

 

  Primary responsibilities include development and implementation of internal policies and procedures.

  Management of vendor sourcing and relations.

  Recruitment and development of personnel.

  Acted as buyer and maintained viable product mix of styles and price points.

  Analyzed P&L, financial statements, and budgetary plans.

  Responsible for product population, writing product descriptions, site layout, order fulfillment and customer service.

  Managed vendor relations.

  Responsible for developing marketing strategies for both retail and online operations.

Executive Team Leader, Target Stores                                                                                        1999-2008

 

  Primary responsibilities include comprehensive management and oversight of numerous aspects of multiple retail operations to include full P&L responsibility and hire, train, supervise and motivate team members. 

  Ensured proper merchandising and display programs were established.

  Developed and implemented effective loss prevention strategies.

  Developed and implemented numerous training programs to improve stores performance.

 

Assistant Store Director, Toys R Us                                                                                       1992-1999

 

  Main responsibilities included planning, coordination, and implementing primary retail services for extensive customer base.  Specific functions included;

  Assistance of operations related to business development, merchandising, and customer service;

  Direct handling of cash deposits and inventory control.

 

Store Manager, CVS                                                                                                                   1986-1992

 

  Primary responsibilities included strategic and daily operations of a retail operation with numerous                                                      employees to include hiring, training, supervising and motivating high performance management teams/personnel. 

  Created and implemented numerous training programs and coaching tools to further educate employees as well as establish accountability for performance. 

  Skilled in budgeting and sales forecasting with P&L responsibility, contract negotiation and cost reduction.

 

Education

 

n Bachelor of Science C Business Management, Plymouth State College

 

 

 

Kurt Kozyra

 xxx-xxx-xxxx / abc@xyz.com

 

 

 

DATE

NAME HERE OF RECIPIENT

NAME HERE OF COMPANY

 

Dear RECIPEINT NAME:

Recent research into COMPANY NAME prompted me to immediately update my resume for your review.   Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer experience as an operations and business development specialist within the retail industry.  I believe you will find my work ethic, knowledge of communications and public relations, as well as my ability to articulate products and services an excellent fit within your company.  

 I am accustomed to integrating into various cultures and environments. I am experienced at managing and leading others as well as developing and implementing best practices models to increase efficiency and productivity.  

            I am an exceptionally hard worker and my peers consider me a strong team player.  My enthusiasm comes from utilizing my skill set to benefit the organization and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.  I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team.  I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.

            After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement.  I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  Please contact me sooner if you wish to talk before then.  I look forward to speaking with you.

Sincerely,

Kurt Kozyra

 

 

 

 

 





 

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