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career objective
detail-oriented professional eager to contribute excellent communication, organization, and problem-solving skills toward supporting the employer as a driven and productive team member
profile
ø offer solid work experience as well as strong academic background in business administration, financial document review, and regulatory compliance
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention
ø proactive team player equally effective in independent and collaborative environments
ø dynamic communication, presentation, public speaking, and relationship management skills
ø sharp technical proficiencies including microsoft office (word, excel, powerpoint, access)
ø fully bilingual in polish / english
education
northeastern university, chicago, il anticipated graduation insert year
studies toward bachelor of science in applied science c 3.75 gpa
- member, future teachers of america
- english, writing, earth science, and biology tutor
professional experience
title lenders, des plaines, il 2004 c present
manager
- expertly oversee all aspects of daily operations and ensure compliance with all regulatory guidelines as well as corporate policies and procedures while growing portfolio
- conduct thorough reviews of loan documents and delinquency reports to identify areas of potential risk or fraud
- drive sales and marketing efforts, perform collections duties and manage store funds, and follow up with clients regarding any outstanding issues
body and soul studio, chicago, il 2003 c 2006
sales manager and receptionist
- provided exceptional customer service and knowledgeable assistance regarding a range of products; consistently met sales goals
- recruited, hired, and trained highly productive staff; coordinated workflow and prioritized tasks as appropriate
- accurately assessed business needs to arrange appointment schedule
signature smiles dental care, oak park, il 2002 c 2003
assistant to front desk manager and dentist
- successfully supported day-to-day activity in busy dental practice by performing a range of customer service, administrative, and operational functions
- prepared daily schedules, managed appointment book, processed x-rays, maintained patient files, and assisted with filing insurance claims
- educated new and prospective clients about dental care and procedures
~ community activity ~
volunteer, northern suburban recreational center
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