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yyyyyy x. yyyyyy
15805 w. 11 mile rd. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com
career objective
versatile business professional eager to contribute broad-scope manufacturing experience toward supporting a dynamic organization in maximizing bottom-line performance.
profile
- offer over 12 years of solid and progressive manufacturing experience, including expertise within production operations, lean manufacturing methodologies and customer service capacities.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- proven ability to lead and motivate team members to ensure success; provide staff members with positive reinforcement and clear direction.
- track record for diagnosing complex problems and consistently delivering effective solutions to ensure smooth and efficient production operations.
- facilitated productive relationships with all levels of professional to achieve customer satisfaction and boost bottom-line profitability.
- demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
- skillful at performing independently or within a team to exceed all operational goals and objectives.
- demonstrated a team player attitude in enthusiastically soliciting and accepting additional challenging projects in support of company objectives.
professional experience
chrysler, llc. 1997-present
production control manager
- sharp business acumen and experience in managing all phases of production operations, from body and trim to chassis and final performance testing.
- successfully steer production operations to generate high volume growth and revenue.
- consistently ensure delivery of quality customer service vital to sustaining and growing accounts.
- efficiently implement and maintain plant lean manufacturing concept.
team leader leadership 2002-present
- effectively collaborate in projects designed to improve product quality and performance safety.
- actively assist management in the planning and direction of machine operation production to meet increasing customer demands.
- efficiently train and direct production team and actively collaborated in human resource operation functions such as uaw team training, evaluating performance and providing guidance/mentoring.
- successfully increase productivity in union operations among team members through the identification of key issues and strategic troubleshooting efforts.
professional education
bachelor s of science in criminal science wayne state university
certification statistical process control
certification uaw grievance and arbitration
certification uaw collective bargaining
certification uaw measurements for manufacturing
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