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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

driven professional seeking a challenging position in the insurance industry, where expertise in client services, claims support, and leadership will prove instrumental to company success.

---

career profile

 

offer six years progressive claim support experience with specific expertise in processing, auditing, and troubleshooting insurance claims. successfully utilize leadership skills to take the claims department to a new level of high productivity and revenue. solid experience in devising new procedures to enhance company operations. proficient in all phases of organizing and coordinating insurance claims. specialized in training, development, and mentoring of new hire staff. dynamic communication, presentation, negotiation, and relationship management skills. proven ability to lead and motivate team members to ensure success. recognized for strong management, troubleshooting, and client service skills. skillful at performing independently or within a team to exceed all operational goals and objectives. fluent in spanish and english and conversational portuguese.

 

~ key achievements ~

awarded gainsco circle of champions for southwest regional office, 2007
nominated from team leader pool to train fl office, 2008
selected to train corporate headquarters staff on new claims management systems, 2008
effectively kept bodily injury severity down and encouraged early settlements
supervised inventory; unit ended each month with 100% closing ratio

successfully emphasized customer service as key in controlling claims

voted top negotiator within unit for represented and unrepresented files, 2005

---

professional experience

 

gainsco auto insurance                                                                                                                     2007-present
casualty claims team leader

  • successfully ensure prompt and accurate investigation of first and third party auto liability claims.
  • effectively manage file reviews, reserve audits, unit meetings, weekly and monthly reports.
  • collaborate with regional claims manager to develop employee training; supervise 5 auto casualty adjusters.
  • efficiently review and respond to department of insurance complaints; approve settlement checks.

 

travelers insurance                                                                                                                               2005-2007
general liability and auto claims adjuster

  • effectively investigated and evaluated general liability and auto claims for circle k corporation.
  • consistently negotiated bodily injury claims for settlement.
  • successfully ensured exceptional handling of client claims; assigned claims and supervised units on behalf of management.

 

legacy insurance                                                                                                                                   2002-2005
auto liability casualty adjuster

  • effectively handled both first and third party auto liability claims according to insurance guidelines.
  • successfully assessed coverage, liability, and damages; applied comparative negligence when applicable.
  • efficiently negotiated and settled both property damage and injury claims.

---

education

 

lewis university, romeoville, il                                                                                                              1996-2000
bachelor s of arts in psychology and social work


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com



date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in insurance management and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over six years experience in insurance claims processing, adjusting, and settlement. to complement this background, i offer dynamic communication, presentation, negotiation, and client service skills. i am fluent in spanish, english and conversational portuguese.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

 

 

yyyyyy x. yyyyyy
 

 

 

 

 

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting insurance management position currently available with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic leadership, employee development, and client service skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

 

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