Performance-driven Administrative Professional eager to offer 19 years of combined public- and private-sector operations support, high-volume data / recordkeeping, financial administration, and patient / client relations experience toward maximizing a progressive employer s success.

 

 

         Top performer who makes decisions to reflect positively on business productivity and company well-being.

         Ambitious self-starter who plans, prioritizes, and manages administrative and financial tasks within deadline-driven environments while effectively handling confidential data to maximize information security.

         Out-of-the-box thinker who offers sharp attention-to-detail and analytical abilities toward achieving goals.

         Excellent communicator who seamlessly interfaces among all levels of public- and private-sector staff.

         Fluent in English and Spanish; holds Basic Life Support (BLS) credentials from the American Red Cross.

 

 

 

Enumerator

         Strategically steered workflow by reviewing assigned areas to determine neighborhood organization and household location, and conducted interviews with residents per federal guidelines and confidentiality laws.

         Complied with accuracy standards while maintaining high production rates, including assessing and upholding superior quality control levels on selected addresses and determining sample pass / fail rates.

         Interfaced among supervisors to submit work, complete projects, and prepare reports and summaries.

         Ensured seamless organizational processes by maintaining confidential records of fieldwork progress.

         Promptly responded to public inquiries by providing callers with routine census information and data.

 

 

Treasurer

         Applied sharp analytical abilities toward supporting the preparation and / or maintenance of permanent records, including bank deposits, supply orders, and additional financial / statistical data as required.

         Compiled detailed information and prepared attendance and other reports and organizational summaries.

         Optimized efficiency by drafting and distributing all correspondence and responding to public inquiries.

         Assisted with scheduling reports, purchase orders, and office inventory, as well as new marketing materials development, research and data input, grant applications, and other duties as assigned by president.

         Offered bilingual skills to translate concepts, policies, and procedures, and participate in outreach events.

 

 

Medical Assistant

         Drove facility success by managing high-volume appointment scheduling, receiving patient insurance information, handling billing and collection calls, and directing all office inventories and vendor relations.

         Supported physician with venipuncture, sent cultures to laboratories, and notated patient charts.

 

 

 

Tax Compliance Officer (2006 C 2007)

         Expertly provided multifaceted tax education to IRS clients, including conducting thorough examinations as necessary, receiving client payments, preparing tax returns, and typing reports for case closures.

 

Tax Education & Communications (2005 C 2006)

         Demonstrated solid communication proficiencies toward delivering comprehensive tax education presentations, including preparing lectures, scheduling classes, and responding to various client inquiries.

 

Tax Resolution Representative / Customer Service Representative (2001 C 2005)

         Contributed strong interpersonal relations skills toward liaising between IRS and clients to prepare tax / excise tax returns, release levys and liens, research accounts, handle payments / postings, and resolve issues.

 

Administrative Assistant / Secretary (1991 C 2001)

         Utilized broad scope of administrative support talents toward coordinating special events, luncheons, and presentations; arranging travel, agendas, and itineraries; and managing financial and business records.

         Coordinated and maintained weekly attendance and annual vacation records for 30+ employees.

         Liaised between multiple departments to ensure proper communications and reporting practices.

         Collaborated with management on weekly postings for master reports to facilitate the accurate and timely writing, editing, and preparation of final copy from draft through to distribution.

         Cost-effectively managed purchases, directed vendor relations, and disseminated company literature to stimulate client interest and compliance.

 

 

HIT Program / Phlebotomy License (Projected August 2011)                     University of Medical Technology

Certified in Basic Life Support (BLS)                                                                                                       American Red Cross

 

Additional Professional Coursework

Medical Terminology • Pathophysiology • CPT • ICD-9 • Computer Applications • Human Form / Function

 

Technical Summary

Microsoft Office (Word, Excel, PowerPoint, Outlook) • Microsoft Publisher • Adobe Software • Types 45+ WPM

 

 

Member                                                                                                    American Health Information Medical Association

Member                                                                                                                                        California Tax Education Council

Ambassador                                                                                                                                                      Donate Life California

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

 

I am excited to build a rewarding career with your company, and am confident that my broad range of professional skills can help to achieve your objectives.  I can offer 19 years of solid experience in Public- / Private-Sector Operations Support, Administrative Services, Data / Recordkeeping, Patient / Client Relations, and Strategic Research / Analysis, and am well-versed in all facets of Financial Administration, Appointment Scheduling, Billing / Collections, Inventory Control, and Vendor / Business Relations.

 

To complement my background, please note that I am fluent in Spanish and English; am proficient in Microsoft Office Suite, Microsoft Publisher, Adobe Software, CPT, and ICD-9; and type 45+ WPM.

 

Throughout my career, I have excelled in versatile administrative positions with the U.S. Department of the Census and Internal Revenue Services, as well as financial and patient support roles with the St. Vincent de Paul Society and Dr. Punzalan Family Medical Clinic.  Thus, you will find me be a solutions-driven professional who can contribute a track record of organizing and managing diverse projects to improve personal work performance while defining key business priorities and meeting targeted goals.  In addition, I can plan, coordinate, and complete tasks within fast-paced, deadline-oriented environments while streamlining administrative processes to increase productivity, efficiency, and quality.  For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your company.

 

I look forward to hearing from you, and thank you in advance for your consideration.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

 

 

 

 

 

 

 

 

 

Date

 

 

Contact Name

Company Name

Address

City/State/Zip Code

 

Dear _______________________________:

 

I would like to thank you for providing me with the opportunity to interview for the TITLE OF POSITION APPLYING FOR position currently available within your company.  Having gained a deeper insight into the job requirements, I am confident that you will find me to be an incredible asset toward achieving your goals.

 

As previously discussed, I am a bilingual, results-focused professional who offers 19 years of experience in Public- / Private-Sector Operations Support, Administrative Services, Data / Recordkeeping, and Patient / Client Relations, and am well-versed in all facets of Financial Support, Appointment Scheduling, Billing / Collections, Inventory Control, and Vendor / Business Relations.

 

Please recall that, in my most recent role as an Enumerator with the U.S. Department of the Census, I strategically steered personal workflow by reviewing assigned areas to determine most efficient methods to maintain high production rates, along with ensuring seamless organizational processes by successfully maintaining confidential records of fieldwork progress, completing projects, and preparing reports and summaries.  I also promptly responded to public inquiries by providing a large volume of callers with routine information and data.  Thus, I have proven my ability to work within deadline-oriented environments while strategically prioritizing administrative processes to maximize quality of services.  For these reasons, I am confident that I can achieve success in a rewarding [ Insert Job Title ] role within your company.

 

Should you have any additional questions, please feel free to contact me at your earliest convenience.  I would like to extend my thanks once again for the enlightening interview, and look forward to a positive response from you.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy