yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

dynamic communicator • administrative professional • business support

productive, quality-oriented administrative professional eager to contribute exceptional business support, office management and interpersonal relation skills toward optimizing operations of a progressive organization.

profile

 

• offer solid and progressive administrative experience, including expertise in business support, office administration and customer service.
• demonstrate capacity to provide comprehensive support for all staff including report drafting, database management and account functions.
• adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• contribute proactive planning, developing, and implementing of sales campaigns and promotions to expand clientele base.
• proven ability to maintain the highest levels of confidentiality and upholding professional standard of ethics.
• technically proficient in microsoft word, excel, and power point.

 

key achievements

 

customer service

• provide individualized consultation to potential clients, educating them of company products, services and sales options.
• consistently ensure delivery of quality customer service vital to sustaining and growing accounts.
• effectively identify and capitalize on opportunities to penetrate and develop new client markets.
• actively process client requests in a timely and efficient manner, including created proposals, prioritizing workload, completing log books/records, and answered multi-line phones,

 

administrative support

• strategically scheduled high-volume appointments to maximize use of time and resources while meeting client needs.
• managed a broad range of legal and financial operations, including cash handling, financial approvals and contract processing.
• responsible for utilizing assessment and prioritization skills in determining follow up techniques for all client requests.

 

professional experience

 

customer service representative/cashier deli name                                                                            2009

 

leasing consultant wildhorse estates                                                                                       2007-2008

 

dispatcher/receptionist a.s.i sterling security                                                                          2004-2007

 

office coordinator unlimited maintenance services                                                                            2006

professional education

 

coursework in business administration university of phoenix san francisco, ca                              date

security certificate job corps san diego, ca                                                                                       2001

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

dynamic communicator • administrative professional • business support

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in an administrative capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in business support, office administration and customer service. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, presentation and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

 

yyyyyy x. yyyyyy