Results-driven Manager eager to contribute expertise in Operations, Human Resources, Fiscal Administration, and Customer Service  toward collaborating with a progressive organization in optimizing operational and financial performance at District, Store or Co-Management level

 

 

Offering over a decade of experience as Co-Manager with major big box retailer ~ Proficiently drive multiple facets of operations ranging from budgeting, human resources, sales, and customer service to merchandising, inventory, shrink control, and loss prevention ~ Consistently steer business to maximize bottom-line results ~ Successfully hire, train and direct top-performing teams committed to superior customer service ~ Strategically coordinate/schedule employees to maximize use of resources, control costs and boost efficiencies ~ Effectively define, develop and implement policies, procedures and operational systems to maximize efficiency, quality, customer satisfaction, and profitability

 

Ø  Consistently generated 10% year-over-year sales growth, building business to a $105M store

Ø  Increased food sales 40% by strategically ordering and featuring products based on consumer/ market/trend analysis

Ø  Collaborated as Co-Manager in achieving $500K annual bottom-line profit growth

Ø  Successfully hired, trained and directed management and associate team members, with accountability for as many as 512 staff

 

 

Co Manager, Walmart Inc.-Santa Clarita, CA                                                                1998-2010

Collaboratively steered full-scope operations of a $105M annual volume store employing 512 staff

Effectively projected/set budgets, forecasts and targets and managed operations to consistently achieve and surpass goals; strategically administered weekly and monthly budgets to contain costs and enhance bottom-line profits

Successfully trained and developed a dynamic management team as well as hired/trained and oversaw associates; conducted periodic performance evaluations and facilitated corrective actions

Expertly identified and capitalized on new business opportunities and devised/executed targeted marketing and product development strategies to drive revenue growth and boost competitive leveraging

Resourcefully controlled inventory and ordering to achieve optimal product mix and stock levels based on existing and projected consumer demand; excelled in controlling and reducing shrink

Ensured critical compliance with corporate, internal and regulatory standards

Proficiently maintained complex product documentation and developed detailed management reports

Actively employed solutions-focused approach in troubleshooting/resolving escalated customer issues

 

 

Certificate in Business Management, Capital Business College; Class President

 

 

American Legion

Santa Clarita Chamber of Commerce

 

 

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Dear__________________:

 

I am currently seeking a challenging new career opportunity in Retail Management and submitting my resume for review.  In advance, thank you for your time and consideration.

 

As demonstrated, I offer over a decade of experience, with responsibility as Co-Manager for full-scope operations of a $105M store employing 512 management and associate staff.  I am highly effective in strategically administering budgets, building/leading teams and driving operations to maximize use of resources, control costs, grow business, increase market share, optimize customer satisfaction, and boost bottom-line profitability.  While a member of Walmart s management team, I consistently generated 10% year-over-year sales growth as well as co-facilitated $500K annual bottom-line profit growth.  

 

As a Manager, you will find me to be a driven leader and collaborative team player leveraged to deliver immediate and long-range results and committed to supporting you in achieving your objectives and exceeding your goals.  I am confident that I could be a valuable asset to your operational and financial performance, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

Yyyyyy x. yyyyyy