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yyyyyy x. yyyyyy                                                                     

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com                      
 

 

profile                                                

 

ø  customer-focused, service-oriented leader and team player offering numerous years of experience in retail sales and management; 15 years of recent entrepreneurial experience in the coffee industry

ø  highly experienced in driving all aspects of retail operations, from customer service, merchandising, sales, and marketing to staffing, purchasing, inventory control, and financial management/p&l

ø  effectively recruit, train and direct top-performing sales and customer service teams

ø  dynamic communication, relationship building and problem solving skills

ø  excel in maximizing productivity, efficiency, customer satisfaction, and bottom-line profits

 

professional experience                

owner manager, captains cup espresso-lynnwood, washington                                       1993-present

  productively steer full scope operations of store specializing in coffee, coffee bean, baked good, and italian soda products, with an emphasis on maximizing customer satisfaction through quality service; hold p&l accountability

  spearhead marketing, advertising and promotional initiatives vital to driving sales and market leveraging

  proficiently manage inventory and source vendors to procure superior products at competitive prices

  ensure critical compliance with health, sanitation and safety standards; awarded best off-premise food service by snohomish county health department

 

assistant manager, bartell drug co.-seattle, washington                                                                     1992-2000

  in recognition of superior job performance, steadily progressed with company to assume managerial responsibilities for high-volume store

  effectively trained, coordinated and led a dynamic team focused on delivering superior customer service

  strategically monitored and ordered merchandise to maintain optimal stock levels and product mix based on consumer buying trends

  efficiently managed cash/receipts and prepared daily bank deposits

assistant manager, kuppenheimer men s clothier-denver, colorado/seattle, washington       1989-1992

  actively collaborated with store manager in directing store operations, including staffing and merchandising

  delivered quality customer service in identifying needs, presenting product recommendations, assisting with fittings, and facilitating sales transactions

 

store manager, open country- boulder, colorado                                                                                1980-1989

  successfully managed inventory and merchandising for large retail shoe company

  concurrently trained and supervised staff and applied working knowledge of accounting principles toward processing payroll

 

 

 

yyyyyy x. yyyyyy                                                                     

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com                      
 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging new retail position in the coffee industry.  to acquaint you with my qualifications, i am submitting my resume for review.  in advance, thank you for your time and consideration.

 

as demonstrated, since 1993 i have owned and operated captain s cup espresso, with responsibilities ranging from customer service, sales, marketing, and merchandising to purchasing, inventory control and p&l.  i offer extensive product knowledge as well as a solid understanding of the industry, market and competitor activities, and am confident that this background, combined with years of prior retail management experience, will be an asset to your company.  i excel in building profitable customer relationships, effectively build and lead client-focused teams and excel in maximizing sales and profits.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i welcome the opportunity to discuss how my qualifications support your needs, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (title of position applying for) position currently available with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic (list a few skills/qualifications relevant to the position) skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

sincerely,

 

 

 

 

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